Field Service Technician
: Job Details :

Position Details:Title: Field Service TechnicianLocation: Des Moines, IA – within a 30-minute radius of downtown to be able to respond appropriatelyShift: Mon-Friday 1st shift, a standard work schedule will be set, although some jobs may require an earlier/later shift in scheduleCompensation: $25-$30/hr depending on qualifications and experience! OT and Company-wide bonus eligible!Benefits: Company offers a competitive compensation package and comprehensive benefits package that includes life, health, dental, and vision, 401(k), flexible spending accounts, and tuition reimbursement!Travel: This is a field service position with regular travel to customer service or installation projects. 10% - 25% overnight travel to support projects may be required.Position Description:As a Field Service Technician, you will be responsible for installing and repairing all company ID systems, training customers on the use of systems, and completing on-site surveys as required.• Install and maintain company's products and systems.• Maintain accurate parts inventory.• Maintain daily requirements for documentation, SAP system updates, and timely communications.• Practice safety procedures and incorporate safety standards into all activities.• Train customers on the use of systems.• Work with the internal services department to ensure service and installation standards and responsiveness are met.• Interface with customers to resolve installation and service issues.• Provide site surveys, photos, and related documentation for sales/services as required.• Interface with other departments to maximize efficiencies, effectiveness, and profitability throughout the installation and service process.• Work with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization.Requirements:This is a great opportunity for a 3-4 year Electronics Technician looking for a long-term career with a great company!• 2-year AA degree or BSET in electronics, equivalent military training, or industry experience.• Experience with electronic test equipment and digital meters• Hands-on experience with EAS preferred.• Hands-on experience with RFID a plus• Network Certification a plus.• Valid driver's license in current state of residence.• Ability to read and understand blueprints and technical documentation.