Field Service Technician
: Job Details :

Position Details: Title: Field Service Technician Location: Dallas, TX Shift: Mostly standard day shift working hours Monday - Friday, dependent upon customer needs Compensation: $25-$30/hr. commensurate with experience + overtime + paid travel + company profit bonus. Benefits: An overview of the company's outstanding total benefits program will be provided to selected candidates. Travel: Up to 50% travel domestic and international. Position Description: The field service technician performs troubleshooting, maintenance, and repair of frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense, aerospace, and marine products. In this role you will troubleshoot, perform, suggest, and expedite service requests and duties to achieve superior customer satisfaction with a focus on safe operations. Key responsibilities include: --- Receive and/or return customer calls/emails regarding technical questions. --- Travel to customer sites & prepare for part delivery, corresponding with applicable department. --- Service (troubleshoot, start-up and repair) units in the field or factory. --- Train customer on unit safety and operation. --- Maintain complete records of service calls with both customers and internal teams. --- Maintain relationships with customers for service or modification. --- Maintain relationships with other departments for service issues. Requirements: Associate degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronics-based school. --- Two years electrical experience in 3-phase power systems. --- Ability to read schematics for troubleshooting. --- Flexible and able to travel on short notice. --- Fluent in English with good communication and customer service skills. --- Valid driver's license and US Passport.