Field Service Technician
: Job Details :

Our client is seeking a talent military veteran for a Field Service Technician role, to deliver the desired customer service experience. This person must be a self-starter and be willing to learn the details of the company's product, a reliable small gas turbine generator with the capability to run on a wide range of oil field gases. This person will be part of the Service and Operations organization whose goal is to drive service success, that improves customer satisfaction, maximizes customer retention, and increases equipment reliability.Duties and responsibilities:- Field Service work- Provide service and customer support during field visits- Diagnose errors or technical problems through PLC interface(s)- Identify proper action with remote technical support as needed- Manage and commence all on site repair, maintenance, and test tasks within prescribed schedule- Document service processes and field maintenance/repairs- Willing to work in remote locations and respond to unit call outs Safety- Follow all client, company and HSE filed procedures and protocols- Complete all necessary safety training- Practice and adhere to all safety requirements and training- Operate vehicle in properly and in a safe manner Teamwork- Cooperate with the technical team and share information across the organization- Comprehend customer requirements and make appropriate recommendations and briefings to the organization- Build positive relationships with customers- Perform pre-installation site walks as requested by management- Perform any special tasks that will contribute to the achievement of the company's strategic objectivesBase salary, 10 hours of overtime a week, free benefits, relocation assistance, company truck and cell phone