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Your skills - 18 months of IT experience (or equivalent)
- Experience repairing or replacing hardware components of Printers, Laptops, Desktops and RPOS.
- Driving licence
- Excellent time management skill
- Willingness to drive 50-200 miles per day.
Your tasks Hemmersbach is seeking a highly motivated and customer-oriented Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP Printers (A3 and A4 models), Laptops, Desktops and, RPOS. Responsibilities:
- Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, depending on the client's needs and the project's scope.
- Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
- Provide day to day support at the customer locations within a geographical region(s)
- Support customers in technical problems they have with their technical equipment
Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits - Dental insurance
- Health insurance
- Internal career development
- Job with purpose
- Life insurance
- Mentor program
- Sick leave payments
- Trusted working hours