Location: all cities,UT, USA
Job Title: Field Service Technician
Duration: 6 Months (Temp to Hire)
Hard Requirement: Active secret Clearance
Location: UT-Hill AFB-6006 Wardleigh Rd-(UT013)
Pay rate: $36/Hour
Job Description:
Our clienthas a job opening for a Field Service Technician for Hill AFB, Utah. Primary duties: -Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed -Supports computer users with installation of hardware/software and networking components to meet personal computer needs -Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning -resolves issues including contacting and assisting vendors Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment -Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc... -Performs new computer configuration and coordinates the workstation upgrade/replacement process -Participates in the deployment of new software platforms -Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete -Verify with the customer that the problem has been resolved and close case
Skills Required
Proficient with Windows 10 including MS Office 2016 suite. Proficient with Iphone and Android technology. familiar with Adobe creative cloud software. Excellent customer service.
Experience Required
minimum 5 years experience in an IT support role and Require Active secret clearance.
Education Required
High School/GED
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.