Field Service Technician
: Job Details :

100% Onsite inRochester NY OR 6 Norfolk Avenue, South Easton, MassachusettsMon - FriMust have a valid, unexpired driver s license.Summary

The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for air compressors, dryers, tanks, and all related compressed air products. Services are performed on-site and on-demand, to ensure complete customer satisfaction.

Responsibilities

Service Technician

• Servicing air compressors, dryers, filters, and related compressed air equipment.
• Troubleshoot and evaluate electrical diagrams and machine faults.

• Provide technical service, start-ups, installation and repairs of air compressors, dryers, tanks, and all related compressed air products.
• Complete written evaluations, recommendations, and related company reports. Ability to work with service software for communication and scheduling.
• Positive attitude and desire to grow an existing sales & service business.
• Able to care and maintain a company vehicle.
• Ensures compliance with health and safety laws, regulations, and best practices.
• Performs other duties as assigned.

Competencies

• Strong Mechanical and problem-solving skills.
• Customer service and consultative skills.
• Able to work with a team environment.
• Strong work ethic with ability to work under minimal supervision.
• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
• Thorough understanding of products and equipment used in manufacturing.
• Excellent organizational skills and attention to detail.
• Excellent time management skills, with proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel

There may be times where overnight travel is required but that will be an exception.

Required Education and Experience

• Previous field experience working on compressed air equipment is highly desired.
• Previous work history of 2 to 3 years with a service-based organization.

Required License and Certifications

• Must have a valid, unexpired driver s license.
• Clean driving record.

E-Verify: United States Employment Opportunities Only

E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration and allows employers to confirm an individual s employment eligibility to work in the United States. Under the E-Verify rules, effective September 8, 2009, federal agencies subject to the Federal Acquisition Regulation are required to modify, and include in new contracts, a provision that requires federal contractors and subcontractors to use E-Verify. ITCO Solutions is required to adhere to these requirements.

Performance. Excellence, Value. Founded in 1997, our success is built on our relationships with our clients and our ability to deliver real value. ITCO Solutions is a technology services organization specializing in Workforce Solutions, Consulting Services, and Software Licensing.At ITCO Solutions, our goal is to create a long-term relationship by providing quality service and delivering real value to our consultants and clients. We are not a staffing firm that will just submit resumes with little value. The ITCO team works directly with the hiring manager to understand requirements so we can deliver a consultant that fits. Providing qualified IT talent to fill client resource needs, augment staff, and deliver projects on time. Engage ITCO Workforce Solutions to bolster the capacity of your IT staff and/or extend your capabilities beyond your existing skill sets. Streamline your adoption of technology and ensure optimal investment with ITCO Consultants.

• Turn-Key project delivery
• Reduce complexity
• Infrastructure, Virtualization, Cloud, and Managed services

Licensing Solutions has set a new standard of value in helping companies maximize their purchasing power across the software spectrum.

• Hard-dollar costs savings by as much as 30% for enterprise software licensing
• Simplify the management and maintenance of software purchases
• Provide an assessment of your existing licensing

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