About the Role: We are looking for Field Service Technicians to deliver the exceptional customer service experience. Our goal at Wabash is to drive customer and employee success maintaining our Customer Satisfaction. This is an exciting opportunity with a leading manufacturer of stainless-steel sanitary processing equipment serving all industries used by all consumers, while working closely with a close-knit team to plan and accomplish all goals. Your Responsibilities:
- Installs, repairs, maintains, directs specified testing of control, and trouble shoots stainless steel processing and storage equipment.
- Ensures equipment runs at optimal levels and performs maintenance and repairs.
- Responsible for setting up, checking, and correcting operational machinery and equipment.
- Participates in the design, fabrication, installation, adjustment, qualification and operation of components and equipment systems
- Assist the Aftermarket team by actively seeking new opportunities for spare parts, service, retrofits, etc. by having professional conversations with customers regarding their future and recommending improvements in customer processes.
- Build and maintain sound business relationships and good public relations with customers to ensure their continued and/or increase business.
- Accurate and timely job and cost reporting.
- Perform TIG welding, grinding, fabrication blueprint reading, and work planning.
- Establish contacts and relationships with customers in order to build/ maintain customer database
- Assist in resolution of warranty problems to ensure customer satisfaction.
- Inspect product at regular intervals and complete all necessary paperwork and documentation regarding assembly and inspection records and procedures.
- Suggest methods improvements or alternate methods and materials to reduce cost and/or improve quality.
- Mechanical construction, welding, fabricating, and grinding.
- Work at high heights.
- DOT Driver
Benefits:
- Company paid uniforms
- Paid Time Off (PTO)
- Paid holidays
- Excellent health benefits, including dental and vision
- 401k with match
- Interest free tool loan
Physical Demands:
- Requires minimum of 5 hours standing, walking, bending, squatting, kneeling, with a full range of body mechanics/movements
- Occasionally required to lift and carry up to 50 pounds
- Must be able to work in an environment requiring use of stairs and climbing in and out of trucks or working in tight spaces.
- Utilize personal protective equipment (PPE)
Working Conditions and Environment: The work environment includes exposure to high decibels of noise, temperature, weather variations, metal welding processes and chemicals, which may include solvents, undercoating, paint, and caulking. Fast paced environment with moving equipment and motorized vehicles running at all times.