Location: Apex,NC, USA
Overview ...
At JBT Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best. As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact.
The Opportunity ...
As our Field Service Technician- you will report to the report to the Field Service Manager.
You will service the Tipper Tie packaging product line.
JBT Corporation - TIPPER TIE Division is a worldwide supplier of processing and clip packaging machines. Our product range includes fine cutters for emulsified products and a complete line of clippers from tabletop models to automated.
Your customers will be food processing plants across the region.
You will maintain equipment performance, identify upgrades and retrofits at customer sites within the Midwest area of the US (Chicago region) .
On a given day, you may:
* Troubleshoot equipment
* Ensure the safe proper installation
* Demonstrate service of machines at customer sites.
* Work with Customer Line Teams and Management to maintain expertise
* Understand the configuration, setup, functionality, and components
* Report recurring technical questions andr complaints to the Product Development Department.
* Work with Product Development to create technical bulletins to correct product problems.
* Work with the customer to answer technical questions
* Build training courses for external personnel regarding visual Standard Operation Procedures, related to machine models.
* Perform programming of PLC, HMI, Servo Drive components
* Answer incoming Customer phone calls that involve Technical Support.
Requirements for the role
* Associate's degree in engineering, electrical or mechanical systems, or other related discipline, or an equivalent/acceptable amount of industry experience.
* 5 years experience working in technical support for mechanical systems
* Knowledgeable in the forms of Energy Sources: Potential, Electrical, Pneumatic, Kinetic when servicing 120-220 VAC single phase, 400-500 VAC 3 phase, all 24 VDC Logic controls and air pressures up to 120 PSI
* Troubleshoot using instrumentation measuring electrical and electronic circuits.
* Ability to read and understand mechanical drawings, electrical schematics and pneumatic prints.
* Establish and cultivate relationships with customers
* Demonstrate an understanding of applicable OSHA regulation
* Valid driver's license and able to rent a car for travel.
The estimated annual salary range for this role is $56,000 - $85,000 annually. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience. This position is eligible for paid overtime, annual bonus and merit.
* Travel and Location: 75% of the time to customer sites throughout the contingent United States, including air travel and car.
* Occasional weekend work/travel
* You must live or be willing to relocate to the Chicago or Midwest area of the US.
Why work at JBT ...
* We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
* We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.
* We encourage development - ensuring new experiences and challenges at JBT to feed your growth!
Benefits: JBT Corporation offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Equal Opportunity Employment:
John Bean Technologies Corporation ( JBT ) provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT at 844-###-####.
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This is a remote role.