Field Service Technician
: Job Details :

At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. Meticulous. A technical enthusiast. A closer. A futurist.As a Field Service Technician, you'll be challenged and rewarded. Impact our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and know you will be too.Do we have your attention? Keep reading.As Field Service Technician, you'll support the installation, maintenance, and repair of automated packaging equipment. You'll solve mechanical and electrical challenges for customers with your strong troubleshooting and customer service skills.Does this work interest you?Installation, integration, repair and troubleshoot flexible machinery of a complex design requiring a high level of technical skill/knowledge and independent problem-solving skills.Ensure all established inspection, testing, quality and operating specifications are met.Directs and or oversees customer's personnel during plant machinery installations and integrations or servicing (repair and/or troubleshooting).May provide on-site customizing of machine programs by revising programs to meet the customer needs.Occasionally maintain a 24-hour on-call status and provide customer technical telephone support.Will provide factory floor support when not providing customer field service support/travel.Provide customer training regarding the operation & service of our machinery.Assist customers with aftermarket parts needs will in the field.If this sounds like you, we want to connect!Successful candidate must possess knowledge/skills of mechanical principles and be willing to travel extensively within the US and, from time to time, internationally.Good communication & interpersonal skills and a strong customer service focus.Familiarity with PLC/PC systems helpful.Proficiency in Windows & MS software (Word, Excel, Outlook).Excellent customer service skills; ability to train customer personnel on equipment.Prefer experience in flexible packaging material machinery.Minimum of 1 year experience in machinery repair.PLC programming experience preferred.Technical Associate degree or equivalent combination of education and experience.ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#J-18808-Ljbffr