Field Service Technician
: Job Details :

In this role you will perform advanced and complex customer support activities involving the service, installation, modification and repair of potable and non-potable water treatment equipment in the cruise ship industry. You will serve as the on-site customer contact on technical and service-related problems, traveling to the west coast, Alaska, Australia, at times Italy, Barcelona, Athens and Japan and other exotic locations to perform chemistry and PH analysis on water treatment systems on the ships while they are in ports. You will also train on-board staff to ensure proper working equipment during the cruise. They have 2 seasons, the Caribbean season from October to April and the Alaska and Europe season from May to September. You will travel approximately 8-14 days a month. You will have a company credit card and book your own travel, keeping the points for your personal use but you must learn or know how to travel smartly.They will train you on potable water systems, but they need people with strong mechanical maintenance skills who understand tools, can work independently, as you will not be micro-managed but will be expected to perform at a high level.You will need to be able to work under minimal supervision to conduct pre-installation site surveys, perform on-site installation, preventative maintenance, service and repair to these systems. Most service calls take on average 4 hours so much of your time in a location will be yours. Out of the days you are away you will have one day off and as long as you are up to date on your paperwork, you will have that day to yourself.When not traveling you will mostly be working in Fort Lauderdale reporting to their shop each day, performing maintenance and other duties.Base salary, $60K to 65K DOE. As you learn more systems, the pay rate increases, there is no state income tax in Florida. They offer only medical coverage and a 401k with 1 to 1 match up to the first 3%.High travel role working on cruise ships, where you learn and grow with them while having time to explore places like the West Coast, Alaska, Australia, Europe, Japan and more. Job 57984