Location: Newburyport,MA, USA
MILITARY VETERANS
Join our client's team as a Service Technician and use your technical skills to provide support to our global customer base. Their products are scraped-surface heat exchangers, designed for heating and cooling operations in the continuous and semi-continuous processing of a vast number of food, health, and beauty products. This position has a salary range of $80 - $90K, offers overtime pay, and bonus potential of up to 5% annually.As a part of the team, you will:In this role, you will be able to shift gears frequently between customer interaction and equipment maintenance and troubleshooting. You will also have the benefits of a small close-knit business atmosphere while at the same time having access to the resources of a global multinational company to support your success.Provide both field and technical service support for worldwide customer base of their scrape surface heat exchangers.- Use product and process knowledge to adequately support troubleshooting initiatives.- Call on customer base and be the face of Alfa Laval Service.- Quote and process orders for spare parts, machine repairs and equipment upgrades.- Provide on-site and remote technical support for Service and Service Sales Engineers.- Perform equipment mechanical and thermal audits.- Provide technical training to internal and external partners.- Support testing and demonstration of the company's equipment.They also offer health, dental, and vision plans, a robust wellness program, generous 401(k), paid holidays, and paid time off benefits. Job 57490