Field Service Technician - Offshore Cranes
: Job Details :

PRIMARY RESPONSIBILITIES* Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.* Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.* Perform field upgrades of software and hardware and train customers on how to properly operate the system.* Communicate field failures and feedback reports to the appropriate departments.* Complete and submit field service documentation in a timely manner.* Assure that results of work meet company quality standards.* Comply with all NOV Company and HSE policies and procedures.* Utilize safe work habits.* Perform other work-related tasks as assigned.FACILITY/GROUP SPECIFIC RESPONSIBILITIES* Install, commission, troubleshoot, and repair drilling equipment such as cranes and hoists.* Analog and digital PLC based systems.* Variable frequency drives.* Offshore cranes hydraulic/pneumatic systems extensive knowledge.* Electrical systems (including various types of AC/DC motors).* Mechanical systems (including fittings, gearboxes, and bearings).* Provide training to other NOV personnel (and possibly customers) on aforementioned systems and equipment as needed.* Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.* Collaborate frequently with internal and external customers.EDUCATION & EXPERIENCE QUALIFICATIONS* Must possess a high school diploma or equivalent combination of education and experience.* 5 years of mechanical and hydraulic experience required.* Experience in the oil and gas environment preferred.JOB REQUIREMENTS* Ability to pass a drug screen & background check.* Must possess a valid driver's license with a clean record.* Must have the ability to secure a passport and Transportation Worker Identification Credential (TWIC) card.* Onshore and offshore (domestic and international) travel for unknown durations with short notice.* Overtime will be required - must be willing & able to work nights, weekend, and on-call 24/7.* Unrestricted ability & willingness to travel both domestically & internationally.* Trainable attitude and an extreme amount of self-motivation required.* Ability to work in a fast-paced, high stress, team environment for extended periods of time.* Ability to read and interpret electrical, hydraulic, and mechanical drawings.* Must possess basic computer skills - email, filing of field reports, expenses.* Strong technical troubleshooting and problem-solving skills.* Ability to work independently and as part of a team.* Willingness to comply with all safety regulations and procedures.* Ability to interact effectively with customer and contractor personnel.* Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.* Must provide transportation from home to the office. Transportation to customer's location will be provided.COMPETITIVE BENEFITS (visit usbenefits.nov.com for more information about our benefits offerings)* 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.* Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $139 per pay period (bi-weekly.)* FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).* FREE Basic Life and AD&D insurance (for full-time employees).* All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).* All regular full-time employees receive up to 11 paid holidays per year.