Location: Pittsburgh,PA, USA
Every person is unique, but we all have something in common: the need for safe, clean water. And it's only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world.
At Trojan Technologies (www.trojantechnologies.com), we believe success for all comes from the contributions of every single one of us. That's why we foster an environment where every associate has a voice, is valued and respected, and feels safe sharing their thoughts. After all, sharing our different viewpoints and experiences is what enables us to find creative and innovative ways to accomplish our shared goals.
Trojan is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Take a moment to watch our video: The Power to Make Things Possible
About the role:
As a Field Service Technician at Trojan, you will be responsible for conducting service, repair, and start-up of our advanced water treatment systems at customer sites. With a strong emphasis on water quality, you will perform electrical and mechanical testing, diagnose system failures, and assist customers in the maintenance of their UV systems. Your expertise will play a vital role in ensuring the successful completion of existing and new service contracts.
With a focus on customer satisfaction, you will travel extensively, with most of your time spent on-site, ensuring that our products and services meet and exceed customer expectations. This fast-paced environment will require your adaptability, problem-solving skills, and ability to thrive in diverse situations. If you are ready to take on this challenge and be part of a team that is committed to excellence, apply now and seize this opportunity to make a meaningful impact.
In this role, you will:
* You will be the first point of contact for all customer interaction and cultivate key customer relationships to interpret their needs and requirements
* Develop a technical working knowledge of all Trojan product lines and serve as a technical resource for supporting customers
* Travel at least 80% - 90% of the time within or outside your hiring region.
* Solve problems, evaluate systems and/or processes to isolate root causes and implement corrective actions as required
The essential requirements of the job include:
* 3 to 5 years of Field Service Experience
* Ability to read and interpret drawings (mechanical, electrical, hydraulic)
* Familiarity with electrical, electronic, hydraulic, and mechanical principles
* Experience working with cross-functional teams such as Engineering, sales and operations to help resolve site specific difficulties
* Bring unique solutions as needed, to meet customer requirements and drive product improvements
Would be a plus if you also possess previous experience:
* Strong problem-solving and communication skills, with a logical thought process a must
* Working with PLCs, Specifically Allen Bradley, WAGO and Siemens
* Familiarity with water treatment processes is considered an asset
* Experience in dealing with technical issues in a customer service setting is considered an asset
* Strong organization and project management skills, ability to effectively manage multiple priorities and complex tasks
The salary range for this role is $65,000.00 - $70,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in New York City. This range may be modified in the future.
This job is also eligible for bonus pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
You can apply for this role through the Careers Page at (or through the Workday Find Jobs function if you are a current employee)
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $34 - $38 USD per hour.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at ...@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.