Leading Automation Company offering, 401K with Company Match, Great Health Benefits, Generous PTO plan
This Jobot Job is hosted by: Robert Donohue
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Salary: $30 - $42 per hour
A bit about us:
Join Our Team as a Field Service Technician
Company Overview:
As an international leader in the automation industry, we are expanding our team and seeking dedicated Field Service Technicians. This role involves significant travel—up to 90%—including overnight stays and occasional weekends.
Pay rates will be vary by experience and location.
Key Responsibilities:
- Field Service Operations: Perform installations, commissioning, emergency repairs, preventive maintenance, audits, retrofits, and training at customer sites.
- Technical Modifications: Execute mechanical and electrical modifications, including PLC programming and servo drive configuration.
- Customer Engagement: Conduct site meetings to explain job scope, review work completed, and train customer personnel on equipment operation, functionality, and maintenance.
- Service Excellence: Meet service delivery objectives such as response time, first-time fix rates, and customer satisfaction.
- Communication: Effectively communicate with field service management and internal support teams to address and resolve customer issues.
- Feedback and Collaboration: Provide equipment reliability feedback to quality engineering and collaborate on enhancements.
- Compliance and Documentation: Adhere to industry, company, and customer safety standards. Ensure timely and accurate completion of paperwork, timesheets, CRM entries, and expense reports.
- Technical Support: Occasionally perform technical support, final assurance, or other tasks at Lifecycle Services headquarters.
What We Offer:
- Opportunities to travel and work in diverse environments
- A chance to contribute to cutting-edge automation solutions
- A dynamic and supportive team environment
- Apply today to be a key part of our expanding team and make an impact in the automation industry!
Why join us?
Company Benefits:
- Career Growth: Enjoy robust opportunities for advancement and professional development within our company.
- Flexible Compensation: Benefit from overtime and double time pay options.
- Comprehensive Health Benefits: Access excellent health coverage to support your well-being.
- Generous Paid Time Off: Take advantage of our substantial PTO plan to maintain a healthy work-life balance.
- 401(k) with Company Match: Secure your financial future with our competitive 401(k) plan and generous company matching contributions.
Job Details
Qualifications:
- Educational Background: Associate's or Bachelor's degree in Mechatronics, Electrical Engineering (EE), Electrical Engineering Technology (EET), Electrical and Computer Engineering (EECS), or Industrial Electronics preferred.
- Experience: Minimum of 3 years of hands-on experience with mechanical, electrical, and pneumatic components, as well as HMI systems.
- Technical Skills: Proficient in diagnosing, troubleshooting, and repairing electronics and mechanical issues in the field.
- PLC Programming: Experience with AB CompactLogix PLCs and RSLogix500/5000, including making minor modifications to PLC programs and troubleshooting network issues through PLCs.
- Technical Interpretation: Ability to interpret complex technical information, including schematics, related to mechanics and electronics.
- Drive Configuration: Experience with Variable Frequency Drive (VFD) parameter configuration and setting up Servo drives and motors.
- Licenses: Valid driver's license and ability to qualify for a U.S. passport.
Interested in hearing more? Easy Apply now by clicking the Apply Now button.