Work for a worldwide firm that strives off technical innovation and the people that support them!
This Jobot Job is hosted by: Randy Kallick
Are you a fit? Easy Apply now by clicking the Apply Now buttonand sending us your resume.
Salary: $70,000 - $80,000 per year
A bit about us:
We are a worldwide leader providing products and services within healthcare, electronics and imaging. Delivering world class, state of the art solutions in the printing industry.
This is a remote position as a specialist to support customers with toner-based production equipment.
We have multiple openings in major markets throughout the US.
Why join us?
- Excellent compensation!
- Comprehensive and flexible benefit program!
- On the job training!
- Promotion from within!
- We promote a healthy work-life balance!
Job Details
Job Details:
We are seeking an experienced and dedicated Permanent Field Service Technician to join our dynamic team. This role offers an exciting opportunity to work on cutting-edge technology, in a fast-paced, results-driven environment. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing high-tech equipment in the field. You will work closely with our customers, providing them with exceptional service, and ensuring their equipment operates at optimal levels.
Responsibilities:
- Provide on-site installation of complex equipment, maintenance, and repair services.
- Diagnose errors or technical problems and determine proper solutions.
- Conduct thorough maintenance on machinery, equipment, and systems.
- Ensure that all installations, repairs, and maintenance meet the quality standards of the company and the industry.
- Keep records of all service calls, invoices, and customer interactions.
- Produce timely and detailed service reports.
- Attend training classes (locations throughout the world), to stay current on both new and existing products
- Build positive relationships with customers, applying excellent customer care.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Cooperate with the technical team and share information across the organization.
Qualifications:
- A minimum of 2+ years of experience in toner-based printing
- Proven field service experience with the ability to troubleshoot, test, repair, and service technical equipment.
- Advanced knowledge of electronics, mechanical operation
- Ability to work flexible hours and adapt to changing work schedules.
- Exceptional problem-solving skills with a keen eye for detail.
- Strong commitment to customer service with the ability to work independently.
- Excellent written and verbal communication skills.
- Ability to manage all on-site installations, repairs, maintenance, and test tasks.
- Proficient in English.
- Valid driver's license.
This is a fantastic opportunity for a Field Service Technician to apply their skills and knowledge in a challenging and rewarding environment. If you have a passion for technology, a knack for problem-solving, and a commitment to delivering top-notch customer service, we would love to hear from you.
Interested in hearing more? Easy Apply now by clicking the Apply Now button.