Location: Charlotte,NC, USA
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Honeywell Voice Solutions continues to grow and build its Professional Services Team. We are adding a Field Service Technician to support one of our largest customers.
Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $63,000 - $102,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $63,000 - $102,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit:
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Key Responsibilities:
* 25% Lead and manage technical projects and tasks
* 25% Investigate and resolve technical issues
* 25% Implementation and deployment of Honeywell Solutions
* 25% Educate and write documentation for customer and field technicians
* 30% International and domestic travel
YOU MUST HAVE:
* 3+ experience years of technical experience implementing and supporting software and hardware systems
* Must be available for a 24/7 on-call rotation schedule
* Customer facing experience
WE VALUE:
* Associate degree in Information Technology, Computer Science, Engineering, or equivalent work experience
* IT, Project Management, and other technical certifications
* Previous experience in Logistics, warehousing, or supply chain
* Previous experience with Linux, Windows Server, and MS SQL
* Organizational skills, ability to take initiative and work with limited direction
* Good written and oral communication
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Additional Information
* JOB ID: HRD244399
* Category: Customer Experience
* Location: 855 S Mint St,Charlotte,North Carolina,28202,United States
* Nonexempt
*
Global (ALL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.