Field Supervisor
: Job Details :

Job Title: Doorman Field Supervisor Company: PBS Facility Service Job Summary: PBS Facility Service is seeking a Doorman Field Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards. Job Requirements: • Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management. • Demonstrated ability to lead and motivate a team of doorman and guards • Strong desire to work collaboratively with others to achieve personal and company goals • Ability to think outside the box and solve problems creatively • Motivation to learn and adapt to new systems and processes • Excellent communication skills, with the ability to manage critical situations professionally • Ability to handle and resolve clients complaints and issues in a timely and professional manner. • Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures. • Must possess a valid driver's license and own a personal vehicle Job Description: • Being available to respond to emergencies or provide assistance 24/7 • Demonstrating the ability to manage time and multitask without direct supervision • Communicating effectively in English, and fluency in other languages is a plus • Scheduling personnel and handling emergency requests • Providing team members with a schedule every two weeks and updating it as needed • Developing positive relationships with team members and attending team meetings as necessary • Conducting regular site visits to interact with employees and provide support • Training new hires and evaluating performance regularly • Ensuring that employees comply with company policies and building regulations • Documenting all conversations with team members • Handling customer complaints in a timely and professional manner • Reviewing clock-in and clock-out times daily and making necessary adjustments. • If you have a passion for leadership, problem-solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Doorman Supervisor.