Field Supervisor
: Job Details :

SummaryThis vacancy is for a Field Supervisor (FS) position supporting Special Census (SC) operations for Volo, IL. This position reports to the U.S. Census Bureau's Chicago Regional Office.Applicants selected will have their home as their Duty Station and will be required to travel throughout their local area.This job is open to

• The publicU.S. Citizens, Nationals or those who owe allegiance to the U.S.
• Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
• Veterans

Clarification from the agencyThe Public: All U.S. Citizens who will have a physical residence within the area of consideration at the time of hire.Duties

• Leads a team of Field Representatives responsible for conducting interviews primarily in person (door to door) and when requested may conduct phone interviews to collect SC data as required within an assigned geographic area.
• Understands the SC being conducted including response patterns, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and resource material in directing Field Representatives to resolve issues.
• Assists with the training of Field Representatives.
• When needed, conducts in person interviews throughout the assigned geographic area.
• Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, and conducts supervisory and administrative duties.

This position has a mixed-tour work schedule. A mixed-tour work schedule provides for periods of full-time, part-time, and/or intermittent work to accommodate fluctuating workloads. Position may include evening or weekend work up to 40 hours, hours will vary. The candidate(s) selected for this position must sign an agreement outlining the conditions of employment prior to appointment.This is a NON-BARGAINING unit position.Requirements Conditions of Employment

• You must maintain a residence within the area of consideration that will serve as your duty station. Please click here to review a map of the area of consideration.
• You must be 18 years old.
• You must be a US Citizen.
• You must have good hearing and the ability to read small print. You must be in good physical condition to drive, walk, stand, and climb stairs for extended periods.
• You will occasionally be required to lift materials weighing up to 50 lbs.
• You must be willing to travel throughout all parts of the SC area, sometimes on short notice and sometimes overnight.
• You must have access to a vehicle (or public transportation) so that you can travel throughout the assigned geographic area.
• You must establish and maintain a safe work environment in your residence.
• You must have access to a landline or mobile phone.
• You must be willing to use all methods of communication (face to face, phone call, emails, letter, etc.).
• You must be willing to accept all assignments
• You must be suitable for Federal employment.
• You must be registered for Selective Service, if applicable, at time of hire (www.sss.gov).
• You must meet all qualification requirements by the closing date of this announcement.
• A one or two-year trial period is required (dependent upon veteran's status).

QualificationsQUALIFICATIONS: Applicants must have one year of specialized experience. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) completing work assignments in accordance with production or progress standards, (3) experience applying procedural guidance and/or training to address complex or unusual problems.NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).EducationEducation cannot be substituted for experience for this position.Additional information

• You will be required to complete a Declaration for Federal Employment (OF-306) to determine your suitability for Federal employment and to authorize a background investigation. You will also be REQUIRED TO SIGN AND CERTIFY THE ACCURACY OF THE INFORMATION IN YOUR APPLICATION. If you make a false statement in any part of your application, you may not be hired; or you may be fired after you begin to work; or you may be fined or jailed.

CTAP applicants MUST submit the following documents:

A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).

A copy of your SF-50 Notification of Personnel Action noting current position, grade/band level, and duty location;

A copy of your latest performance appraisal including your rating; and

Any documentation from your bureau/operating unit that shows your current promotion potential.

(When the area of consideration includes applicants from outside of the Department's workforce) ICTAP applicants MUST submit the following documents:

A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.

A copy of your SF-50 Notification of Personnel Action , documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;

A copy of your latest performance appraisal including your rating; and

Any documentation from your agency that shows your current promotion potential.

• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact Jeremie Crawford at 812-###-#### or email at ...@census.gov. The decision of granting reasonable accommodations will be made on a case-by-case basis.
• Former federal employees, who received a Voluntary Separation Incentive payment (VSIP) or Buyout and subsequently return to a position in a Federal agency, whether by reemployment or contracts for personal services, are obligated to repay the full amount of the buyout to the agency that paid it within a specified time period.
• The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or any other non-merit factor.

• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.EVALUATION CRITERIA: Candidates are evaluated on the extent and quality of their experience. To verify that you meet the qualifications for this position, we will review your resume and responses to the core eligibility questions on the assessment, as well as your submitted resume and required documents. We will review your resume, optional cover letter, supporting documentation, and dates of employment (mm/dd/yyyy) on the resume to determine if you meet the qualifications for the position. If you meet the qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) that you completed as part of the application and place you in one of three pre-defined categories. These categories are gold , silver , and bronze . Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire or your score will be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.How applicants will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).We recommend that you preview the online questions for this announcement before you start the application process. Click to see preview:

• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.A complete application consists of the following:
  • Resume showing relevant experience; cover letter optional. Your resume must list your paid and non-paid education and work experience related to the position. For each work experience include job title, series/grade (if Federal employment), duties and accomplishments, employer's name and address, supervisor's name and address, starting and ending dates (month/year), hours per week, salary, and indicate if we may contact your current supervisor/employer. For work in the Federal service, please include the grade level for the position(s). Your resume will be used to validate your responses. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
  • Veteran's Preference supporting documentation, if applicable: Examples include a DD-214, self-certification, or veteran preference eligibility letter.
  • Retired re-employed annuitants, if applicable: You are required to submit an annuity statement prior to selection.
  • Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).
• How to ApplyYour complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on11/11/2024 To apply on-line, you must complete and submit an application by accessing the USAJOBS website at
• To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
• Click Submit My Answers to submit your application package.
USAJOBS Help Center | How to see your application and job status to return to your saved application, log in to your USAJOBS account at and click on Applications. Click on the position title, and then select Update Application. Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact: Jeremie Crawford at 812-###-#### or email at ...@census.gov.Agency contact informationJeremie CrawfordPhone 812-###-#### Email ...@census.govNext stepsYou will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at and clicking on Applications. The status will be visible next to the corresponding positions. The four points of notification are:
• Application Received or Application Incomplete;
• Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
• Referred or Not Referred; and
• Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
• Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required DocumentsA complete application consists of the following:

• Resume showing relevant experience; cover letter optional. Your resume must list your paid and non-paid education and work experience related to the position. For each work experience include job title, series/grade (if Federal employment), duties and accomplishments, employer's name and address, supervisor's name and address, starting and ending dates (month/year), hours per week, salary, and indicate if we may contact your current supervisor/employer. For work in the Federal service, please include the grade level for the position(s). Your resume will be used to validate your responses. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
• Veteran's Preference supporting documentation, if applicable: Examples include a DD-214, self-certification, or veteran preference eligibility letter.
• Retired re-employed annuitants, if applicable: You are required to submit an annuity statement prior to selection.
• Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).

How to ApplyYour complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on11/11/2024 To apply on-line, you must complete and submit an application by accessing the USAJOBS website at

To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

USAJOBS Help Center | How to see your application and job status to return to your saved application, log in to your USAJOBS account at and click on Applications. Click on the position title, and then select Update Application. Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact: Jeremie Crawford at 812-###-#### or email at ...@census.gov.Agency contact informationJeremie CrawfordPhone 812-###-#### Email ...@census.govNext stepsYou will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at and clicking on Applications. The status will be visible next to the corresponding positions. The four points of notification are:

Application Received or Application Incomplete;

Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;

Referred or Not Referred; and

Selected or Not Selected.

By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).Fair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request