SummaryThis vacancy is for a Field Supervisor position assigned to the geography shown in this map. This position reports to the U.S. Census Bureau's Philadelphia Regional Office. Applicants selected for this position will have their home as their Duty Station and will be required to travel throughout their local area on a routine basis.
This job is open to - Internal to an agencyCurrent federal employees of this agency.
- Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
Clarification from the agencyInternal to Agency: current, permanent excepted service employees under the Department of Commerce who will have a physical residence within the area of consideration at the time of hire.
Duties- Leads a team of approximately 6 to 15 Field Representatives responsible for data collection in accordance with the scientific standards and expectations set by the Census Bureau and survey sponsors.
- Understands surveys and or Special Census being conducted including response patterns, differences in survey procedures, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and survey resource material in directing Field Representatives to resolve issues.
- Regularly assists with the recruitment and training of Field Representatives.
- When needed, conducts in person interviews throughout the assigned geographic area.
- Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular performance reviews and conducts supervisory and administrative duties including the review and approval of payroll and leave requests.
This position has a mixed-tour work schedule. A mixed-tour work schedule provides for periods of full-time, part-time, and/or intermittent work to accommodate fluctuating workloads. Position may include evening or weekend work up to 40 hours, hours will vary. The candidate(s) selected for this position must sign an agreement outlining the conditions of employment prior to appointment.This is a NON-BARGAINING unit position.
Requirements Conditions of Employment- You must be 18 years old.
- You must be an US Citizen.
- You must maintain a residence within the area of consideration that will serve as your duty station. Please click here to review a map of the area of consideration.
- You must have good hearing and the ability to read small print found on surveys. You must be in good physical condition to drive, walk, stand, and climb stairs for extended periods.
- You will occasionally be required to lift materials weighing up to 50 lbs.
- You must be willing to travel throughout all parts of the Field Supervisor area, sometimes on short notice and sometimes overnight.
- You must have access to a vehicle (or public transportation) so that you can travel throughout the assigned geographic area.
- You must establish and maintain a safe work environment in your residence.
- You must have an internet connection at your residence. If internet is not available in your area, must be able to connect to a cellular network.
- You must be willing to use all methods of communication (face to face, phone call, emails, letter, etc.).
- You must be willing to accept all assignments and work multiple surveys.
- You must be suitable for Federal employment.
- You must be registered for Selective Service, if applicable, at time of hire (www.sss.gov).
- Internal candidates must meet time-in-grade requirements by the closing date of this announcement.
- You must meet all qualification requirements by the closing date of this announcement.
- You will be required to serve a 1-year supervisory trial period
QualificationsQUALIFICATIONS: Grade 7: Applicants must have one year of specialized experience equivalent to at least the next lower grade level in Federal Service. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) using a device such as a smart phone, tablet, or computer/laptop to collect data and generate reports, (3) completing work assignments in accordance with production or progress standards, (4) experience applying procedural guidance and/or training to address complex or unusual problems.NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
EducationEducation cannot be substituted for experience for this position.
Additional information- You will be required to complete a Declaration for Federal Employment (OF-306) to determine your suitability for Federal employment and to authorize a background investigation. You will also be REQUIRED TO SIGN AND CERTIFY THE ACCURACY OF ALL THE INFORMATION IN YOUR APPLICATION. If you make a false statement in any part of your application, you may not be hired; or you may be fired after you begin to work; or you may be fined or jailed.
- Disabled Veterans or any other applicants eligible for non-competitive appointments should specify their special eligibility on the application.
- This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact Minnie Davis at 630-###-#### or email at ...@census.gov. The decision of granting reasonable accommodations will be made on a case-by-case basis.
- Supervisory Trial Period - You will be required to serve a 1-year supervisory trial period.
- The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or any other non-merit factor
CTAP applicants MUST submit the following documents:A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).A copy of your SF-50 Notification of Personnel Action noting current position, grade/band level, and duty location;A copy of your latest performance appraisal including your rating; andAny documentation from your bureau/operating unit that shows your current promotion potential.
- BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.EVALUATION CRITERIA: Candidates are evaluated on the extent and quality of their experience. To verify that you meet the qualifications for this position, we will review your resume and responses to the core eligibility questions on the assessment, as well as your submitted resume and required documents.We recommend that you preview the online questions for this announcement before you start the application process. Click to see preview:
- BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.A complete application consists of the following:
- Resume showing relevant experience; cover letter optional. Your resume must list your paid and non-paid education and work experience related to the position. For each work experience include job title, series/grade (if Federal employment), duties and accomplishments, employer's name and address, supervisor's name and address, starting and ending dates (month/year), hours per week, salary, and indicate if we may contact your current supervisor/employer. For work in the Federal service, please include the grade level for the position(s). Your resume will be used to validate your responses. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
- Veteran's Preference supporting documentation, if applicable: Examples include a DD-214, self-certification, or veteran preference eligibility letter.
- SF-50, Notification of Personnel Action, if applicable: For current federal employees, the SF-50 should include information which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old).
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).
- How to ApplyYour complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on11/20/2024 To apply on-line, you must complete and submit an application by accessing the USAJOBS website at
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
USAJOBS Help Center | How to see your application and job status to return to your saved application, log in to your USAJOBS account at and click on Applications. Click on the position title, and then select Update Application. Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact: Minnie Davis at 630-###-#### or email at ...@census.gov.Agency contact informationMinnie DavisPhone 630-###-#### Email ...@census.govNext stepsYou will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at and clicking on Applications. The status will be visible next to the corresponding positions. The four points of notification are:- Application Received or Application Incomplete;
- Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
- Referred or Not Referred; and
- Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).- Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required DocumentsA complete application consists of the following:
- Resume showing relevant experience; cover letter optional. Your resume must list your paid and non-paid education and work experience related to the position. For each work experience include job title, series/grade (if Federal employment), duties and accomplishments, employer's name and address, supervisor's name and address, starting and ending dates (month/year), hours per week, salary, and indicate if we may contact your current supervisor/employer. For work in the Federal service, please include the grade level for the position(s). Your resume will be used to validate your responses. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
- Veteran's Preference supporting documentation, if applicable: Examples include a DD-214, self-certification, or veteran preference eligibility letter.
- SF-50, Notification of Personnel Action, if applicable: For current federal employees, the SF-50 should include information which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old).
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).
How to ApplyYour complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on11/20/2024 To apply on-line, you must complete and submit an application by accessing the USAJOBS website at
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.Click Submit My Answers to submit your application package.USAJOBS Help Center | How to see your application and job status to return to your saved application, log in to your USAJOBS account at and click on Applications. Click on the position title, and then select Update Application. Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact: Minnie Davis at 630-###-#### or email at ...@census.gov.
Agency contact informationMinnie DavisPhone 630-###-#### Email ...@census.gov
Next stepsYou will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at and clicking on Applications. The status will be visible next to the corresponding positions. The four points of notification are:
Application Received or Application Incomplete;Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;Referred or Not Referred; andSelected or Not Selected.By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
Fair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request