Location: Blue Springs,MO, USA
Field Support Technician - Detection & Controls
Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for a Field Support Technician - Detection & Contorls position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200 employees worldwide.
Job Summary:
Provides highly skilled technical support for the installation, setup, testing, operator training, maintenance, and troubleshooting of Fike Video Analytics equipment. The Field Technician position is responsible for hands-on and on-site tasks involving deploying computer hardware, networked servers and various models of IP CCTV cameras. Delivers onsite service and support for installation, IP camera and video management software configuration, and maintenance services, including planning, processing, and organizing these activities. Supports field support projects, working in diverse conditions ranging from -50F to +120F, and environments from coal dust to sterile pharmaceutical settings to marine engine rooms. The role demands initiative and independent judgment in system installation and operation. Prepares detailed reports on performed work and any identified deficiencies. Classroom and onsite training will be provided. Requires up to 80% travel, both domestic and international.
Primary Responsibilities:
Performs related duties as assigned. Regular and consistent attendance is required.
Essential Skills:
Subject Matter Proficiency . Analytical. Computer Applications, IP Device and Networking skills. Electrical/Electronic. Mechanical. Troubleshooting. Verbal and Written Communication. Presentation Skills. Initiative. Project Management.
Work Environment:
While performing the duties of this job, the employee is regularly required to walk, talk, hear, see, sit and, use hands. Must be able to lift more than 75 pounds without the aid of equipment, climb ladders, and work in difficult situations such as elevated heights, off of man lifts, scaffolding, tight spaces, and ever changing environments. Must be able to travel for consecutive days.
Job Qualifications:
Required: Associates degree in electrical engineering technology or an equivalent combination of education and experience. Demonstrated technical knowledge and experience in computer, video management systems, network video recorder and/or IP camera networking. Solid verbal and written communication skills needed to accurately describe problems and communicate with customers. Valid driver's license. Must be able lift a minimum 50 lbs., climb ladders, and work in difficult situations such as off of man lifts, scaffolding, tight spaces and ever changing environments. Must be able to travel and obtain a Passport. Proficiency of Windows, Word and Excel. Knowledge of NFPA standards and other related code requirements.
Preferred: Bachelor's degree in engineering or an equivalent combination of education and experience. Advanced understanding of NFPA standards and other related code requirements. Experience and/or education in networked camera systems, video management systems and managing IP networks. Bi or multi-lingual.
Compensation:
Working at Fike
At Fike, our people are our strength. In order to fulfill our greatest potential, we are committed to attracting, growing and retaining a diverse and inclusive workforce. Better, Together as OneFike! Plus, at Fike, we offer benefits and perks to help make you smile and feel like family.
Check out our competitive benefits package which includes:
Refer to Req ID 3268. Please visit our website at www.fike.com to fill out an application.
Fike isan Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.