Location: Philadelphia,PA, USA
Field Technician needed for a contract to hire opportunity with SOC's client to work in Philadelphia, PA.
* Candidates must have the ability to obtain a Public Trust clearance to be considered for this role.
Job Description:
Our client is seeking a Field Technician to support multiple programs/systems and who can perform installation and maintenance on a variety of Networking and Telecommunication equipment at customer locations. Position is based in the immediate Philadelphia area and will dispatch in/around the coverage area including an estimated 3hr drive radius from Philadelphia.
The position requires daily commuting to and from customer remote locations (indoor & outdoor) within your assigned area. Field Technicians must be able to work independently with little supervision and possess good written/verbal communication skills.
Essential Functions:
* Provide technical support for each specific program/system.
* Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers remote locations.
* Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area. Occasionally travel to remote sites outside your assigned area may be needed from time to time to assist with the customer needs and/or request.
* Able to read/understand/follow equipment drawings and task orders.
* Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
* Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
* Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
* Be proactive and prepared for assigned tasks prior to dispatching.
* Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer's needs.
* Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
* Work with your supervisor (ASL) to ensure all policies/procedures and program specific policies/procedures are followed.
* Obtain and maintain Public Trust Security Clearance.
* Possess and maintain a valid Driver's License and/or local US State REAL ID equivalent and a satisfactory driving record.
Qualifications:
* Bachelor's Degree with a minimum of 0 years prior relevant experience or 2 years post-Secondary/ Associates Degree with a minimum of 2 years' experience including supervisory experience, in lieu of degree, 6 years working experience specific to the telecom field.
* 5+ years of experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
* Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
* Working knowledge of power testing (AC and DC). Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier's & fuse panels), backup power supplies (UPS's) and site grounding (single & multiple point).
* Experience with logging into network equipment and circuit testing using a verity of different test equipment/laptop.
* Bell Core Standards (Analog 4wire & 2 wire testing)
* (Digital DSX1/T1 testing)
* (Digital DSX3/T3 testing)
* (Digital Serial RS232/RS530 testing)
* (Carrier Ethernet RFC testing)
* (IP interface testing)
* Knowledge and usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test sets.
* Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators.
* Experience with Microsoft and the components of the MS Office Suite.
* Ability to get a Public Trust Clearance.
Preferred Additional Skills:
* Experience with working remotely with Network Operation Control Centers.
* Experience with interfacing/communication directly with customer.
* Excellent customer service skills.
* Ability to work in high stress and visibility environment.
* Ability to work independently with little oversight.
* Ability to support customer needs after-hours (on-call).
* Experience with working in a Telco central office environment.
Employment Prerequisites
The following requirements must be met to be eligible for this position: successful completion of a background investigation and drug urinalysis.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.
Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
#INDSOC
Estimated Min Rate: $28.00
Estimated Max Rate: $40.00