Location: Livonia,MI, USA
Posting Details
Posting Detail Information
Posting Number SFA577P Open Date 11/21/2024 Close Date 12/04/2024 Open Until Filled No Special Instructions to Applicants
Position Information
Job Title Financial Aid Outreach Advocate Status Full Time FTE 1 Classification Title Classified Grade C Job Summary
The Financial Aid Outreach Advocate will develop and manage program(s) that target the retention, persistence, and completion of students in at-risk groups. Create and process applications for all internal and external scholarship programs.
The mission of Schoolcraft College is to provide a transformational and inclusive learning experience designed to increase the capacity of all individuals and groups to achieve intellectual, social, and economic goals. We are committed to creating a positive impact on the communities we serve and value diversity in our students, staff, and programming.
Required Qualifications
* Bachelor's Degree.
* Two (2) to three (3) year's of related experience (customer service, financial aid, etc.).
* Ability to communicate effectively both written and orally.
* Excellent customer service skills with diverse populations.
* Working knowledge and proficiency with Microsoft Office software.
Preferred Qualifications
* Higher Education / financial aid experience.
Physical Demands
Schoolcraft College is committed to creating an inclusive environment and strongly encourages applications from veterans, individuals with varying gender identities, abilities, and from underrepresented populations. Schoolcraft College is an AA/EEO Employer.
* Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
* Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
* Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
* Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
* Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
* Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may involve moving objects of up to 10 lbs., and on occasion, up to 25 lbs.
* Noise Level: The noise level in the work environment is usually moderate.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Hours 40 hours per week Salary Pay Range is $21.13-$33.02 per hour
Job Duties
Job Duty Name 1 Description of Job Duty
Identify at-risk and special populations of students; create and implement programs to assist them.
Essential Duty? Yes Percentage Of Time Job Duty Name 2 Description of Job Duty
Advise and assist prospective, continuing, and reentering students, including special populations and high risk students and parents, on the availability of various financial aid programs.
Essential Duty? Yes Percentage Of Time Job Duty Name 3 Description of Job Duty
Assist students with financial aid via in person, on the phone and electronic communication.
Essential Duty? Yes Percentage Of Time Job Duty Name 4 Description of Job Duty
Assist with developing and providing financial aid workshops and presentations, both on and off campus.
Essential Duty? Yes Percentage Of Time Job Duty Name 6 Description of Job Duty
Manage office scholarship software to create, review, award, and reconcile scholarships.
Essential Duty? Yes Percentage Of Time Job Duty Name 7 Description of Job Duty
Manage external scholarship opportunities.
Essential Duty? Yes Percentage Of Time Job Duty Name 8 Description of Job Duty
Serve as resource person for on campus departments and off campus community partners.
Essential Duty? Yes Percentage Of Time Job Duty Name 5 Description of Job Duty
Responsible for outreach program materials, schedule and obtaining feedback.
Essential Duty? Yes Percentage Of Time Job Duty Name 9 Description of Job Duty
Performs related duties as assigned.
Essential Duty? Yes Percentage Of Time
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Do you have a bachelor's degree?
* Yes
* No
* * Do you have at least two (2) year's of related experience (such as customer service, financial aid, etc.)?
* Yes
* No
Documents Needed To Apply
Required Documents
* Resume
* Cover Letter
* Transcript 1
Optional Documents
* Other 1
* Other 2
* Other 3
18600 Haggerty Road Livonia MI 48152