Location: Saratoga Springs,NY, USA
Position Summary: Responsible for mentoring all SBO staff, and being a go to person for questions or issues.# This candidate must be well rounded in all facets of self-pay and all related functions. This position coordinates and orchestrates financial assistance applications throughout the affiliation and makes sure pending applications are handled timely.# The position helps with escalated patient calls.# The candidate must also have a positive attitude, and must act and treat all staff and patients with respect, and be willing to go above and beyond.# This role is critical in identifying root causes and streamlining processes.# The candidate must also possess leadership qualities.# This position will do these tasks in addition to the tasks listed on the Financial Counselor job description, as well as any and all duties as assigned. Education, Training # Experience: High School Grad or GED required, Bachelors Degree preferred.# At least 2 year collection experience and at least 6 months handling high volume phone calls is required. Medical Office background preferred.# 30 WPM typing Medical terminology certificate preferred
Position Summary:
Responsible for mentoring all SBO staff, and being a go to person for questions or issues. This candidate must be well rounded in all facets of self-pay and all related functions. This position coordinates and orchestrates financial assistance applications throughout the affiliation and makes sure pending applications are handled timely. The position helps with escalated patient calls. The candidate must also have a positive attitude, and must act and treat all staff and patients with respect, and be willing to go above and beyond. This role is critical in identifying root causes and streamlining processes. The candidate must also possess leadership qualities. This position will do these tasks in addition to the tasks listed on the Financial Counselor job description, as well as any and all duties as assigned.
Education, Training & Experience:
* High School Grad or GED required, Bachelors Degree preferred.
* At least 2 year collection experience and at least 6 months handling high volume phone calls is required.
* Medical Office background preferred. 30 WPM typing
* Medical terminology certificate preferred