Financial Center Banker
: Job Details :

Financial Center Bankers have an in depth knowledge of Northwest products and services. The Financial Center Banker connects our customers with Northwest products and services that fulfill their financial needs while ensuring an exceptional customer experience that helps implement strategies to attain office goals. ESSENTIAL FUNCTIONS: Have consistent, holistic financial wellness conversations utilizing the CARE (Connect, Ask, Recommend, Expand) best practices Achieve or exceed the overall sales performance goals of the office Responsible for ensuring that office staff are consistently providing the best customer experience possible Assist with implementation of Northwest's strategic business plan and marketing initiatives Resolve or escalate issues referred by the office team Maintain community presence and involvement Cross train on additional responsibilities Identify and resolve customer issues as well as resolve or escalate issues referred by the office team Originate and process ...Financial, Banker, Customer Experience, Banking