Already a Kwik Trip Coworker?Follow this link to apply:myapps.kwiktrip.com Location: Department 699 Shift: Daytime Experience: 1-3 years Minimum Starting Pay: $17.15 Treasury Full Time Financial Crime Coordinator - La Crosse, WI : Kwik Trip Inc. has an excellent opportunity for a Financial Crime Specialist. Job Description : This co-worker will be responsible for using Loss Prevention and Risk Management tools to help protect Kwik Trip's assets and guests Regular tasks include:
- Analyzing transactions and tracking fraudulent activity for all stores through analyzing reports and data
- Defining opportunities and problems, establishing facts, and making valid conclusions.
- Communicating with internal departments, stores, and law enforcement through e-mail, mailings, meetings, and reports of emerging trends and fraud ring activity
- Pulling video, pictures, receipts, and other documents for legal cases as necessary
- Compiling documents and filing required paperwork to request restitution from fraud, property damage, theft, and robberies for all Kwik Trip, Inc locations
- Properly coding restitution checks that are received
- Data entry for new fraud accounts
- Provide fraud risk recommendations and training to retail stores
- Provide quality guest service to all non-cash guests
- Maintain fraud risk rules and monitoring transactions in fraud reduction software
- Sending legal notices to accounts with returns or high balances
- Maintaining files for collection data, uploading documents to electronic databases, and assisting with address/phone updates
- Assist audit team with investigations and recommendations
- Representing Kwik Trip, Inc. in court, in person or electronically for required appearances associated with fraud cases worked.
- Recommend actions to mitigate identified risks, including account closures or additional due diligence checks
Qualifications: - Educational background normally attained through the completion of an Associates degree
- Minimum of 1 year related experience
- Demonstrate ability to communicate (oral and written) effectively with guests and/or coworkers where strong interpersonal skills are required
- Knowledge of AS/400 system, skip tracing sites, SAP, and collection software is a plus
- Knowledge of court hearing processes and legal structure
- Prior experience with video and recording systems
- Strong time management, judgment, decision making and problem-solving skills
- Knowledge of up-and-coming payment methods and processing
- Self-directed and proficient in Microsoft Office products
- High attention to detail, accuracy, and follow-through
- Excellent organizational skills with the ability to adapt to a rapidly changing environment
- Guest service and proper phone etiquette
- Ability to maintain highly confidential information
Work Schedule: Monday through Friday, daytime hours.or as needed to perform duties. Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture. Learn more about....