Job Title: Financial Crimes Investigative Analyst
Department: Fraud & Security Dept.
Reports to: Director
Cost Center:FLSA Status: Exempt
Location: Fort Washington
Salary Grade: M/T10
Job Code: Subordinate Reports: 0
Date Revised: June 2024
Officer Title: Position SummaryThe financial crimes investigative analyst will develop, implement, and monitor effective fraud prevention strategies and policies to ensure superior performance and effective fraud detection. They will enhance and execute analyses to detect new fraud attacks, identify attack signatures, and investigate the root causes of fraudulent activities across accounts, utilizing comprehensive financial and non-financial data.
Essential Functions - Manage cross-functional resources to develop and maintain rules, machine learning models and data sources that ensure quick identification of fraud attacks and member impacts.
- Analyze large datasets to identify patterns, trends, and anomalies indicative of potential fraud.
- Monitor transactions and alerts to promptly identify and respond to suspicious activities.
- Conduct thorough investigations into suspected fraudulent activities, including gathering and analyzing transactional data, conducting interviews, and documenting findings.
- Optimize and calibrate fraud detection tools and systems to enhance their effectiveness.
- Prepare detailed reports on fraud incidents, trends, and investigation outcomes for management and regulatory bodies.
- Evaluate potential risks and vulnerabilities in processes and systems, recommending improvements to mitigate fraud risk.
- Ensure all fraud detection and prevention activities comply with relevant laws, regulations, and industry standards.
- Conduct ad-hoc analysis to ensure accuracy and speed by maintaining a robust set of analytical capabilities and datasets.
- Development and execution of incident response plans in case of significant fraud events.
- Continuously evaluate and improve fraud detection and prevention processes to address emerging fraud trends and techniques.
- Benchmark the organization's fraud detection capabilities against industry standards and best practices to ensure optimal performance.
- Maintain technical and professional knowledge by attending educational workshops and training, obtaining relevant professional certifications, reviewing professional publications and books, establishing personal networks, participating in professional associations, and staying informed of any legal, policy and procedural changes relating to financial crimes.
Additional Functions - Provide training and support to staff on fraud detection techniques, tools, and best practices.
- Utilize physical security systems such as cameras, access control, and alarm systems.
Job Requirements - Handle sensitive information with a high degree of discretion with a focus on the maintenance of privacy.
- Strict attention to details and thoroughness in the completion of job duties.
- Use of critical thinking, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Thorough analysis of information and use of logic to address complexity of data and information.
- High level of coordination, organization, planning, and prioritization of work, and management of one's own time.
- Use of computers for various applications, such as data analysis and word processing.
- Developing constructive and cooperative relationships with others.
- Honesty, integrity, and ethical behavior.
- Willingness to take on responsibility and challenges.
Knowledge, Skills, & Abilities - Knowledge of fraud strategies, considering potential impacts on genuine customers while effectively preventing fraud losses.
- Ability to carefully assess and make decisions with regards to changes in control frameworks.
- Ability to understand the entire process flow for fraud strategy and operations controls, to evaluate impact from specific system/business changes on the overall fraud detection.
- Excellent oral/written communication.
- Ability to rapidly assimilate new information, identify fraud, risk, and process implications.
- Strong PC skills, including MS Excel, PowerPoint, Project, Word, Visio, and Outlook.
- Proficient in analyzing numerical data, using statistical methods, and interpreting results.
- Ability to work independently with little supervision.
Qualifications - High school diploma or equivalent.
- 3+ years of experience in fraud detection, prevention and investigation in the financial services landscape.
- Experience mining complex datasets and generating business reports.
- Experience presenting complex concepts and outcomes to senior leaders.
Preferred Licenses and Certifications - Certified Fraud Examiner (CFE), Certified Financial Crimes Investigator (CFCI), Certified Economic Crime Forensic Examiner (CECFE), Certified Anti-Money Laundering Specialist (CAMS) preferred Or Anti-Money Laundering Certified Associate (AMLCA)
- Anti-Money Laundering Certified Associate (AMLCA
Physical Requirements - Ability to sit for long periods of time up to 90 % of work hours.
- Ability to use hands to grasp, handle or feel.
- Ability to use computer keyboard and system to enter data and process information.
- Ability to read a computer screen at a close distance.
- Ability to read, talk clearly so that others understand, hear, comprehend the written and spoken word, and see.
- Ability to use telephone to communicate with others.
- Ability to use office equipment including computer, mobile device, copier, etc.
Working Conditions - Moderate sound as in business office with office machines, computers, and people traffic.
- Open floor work environment.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability.This job description is not an employment agreement or contract, implied or otherwise. trumark financial credit union maintains at will employment.This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. TruMark Financial Credit Union reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak periods, or otherwise balance the workload.TruMark Financial Credit Union is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States.TruMark Financial Credit Union commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon TruMark Financial Credit Union. The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position or may be encountered while performing essential functions. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting TruMark Financial Credit Union's Human Resources Department.