Role:To represent the credit union in a professional manner when greeting members and the general public on the phone and in person, insuring that they are directed to someone who can provide them with assistance.Responsibilities:
- Receive and announce visitors and guests to the credit union in a prompt and professional manner. Coordinate follow through so visitors and guests are met promptly.
- Answer telephone, disseminate information or resolve questions, and/or route calls to appropriate individual. Put calls on hold and coordinate flow through so caller is handled as promptly as possible and/or put into voice mail or take message at caller's request.
- Debit card re-pining.
- Responsible for certificate of deposit program which includes ensuring that interest check are sent out on the day they are cut.
- Provide administrative and clerical support to the branch as needed. This may include but is not limited to: maintaining rate board, ordering supplies, maintaining the pending file, distribute incoming faxes.
- Performs other related duties as assigned.
Knowledge and Skills:Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.Other Skills: Keyboard and 10-key calculator skills. Multi-line phone system operations. Strong, friendly voice and good diction. Position Type: Full TimeHours: 39.5 - 40 hours per week.Current Schedule: Varies as needed.Pay Range: $16.00 - $18.00 per hourActual starting salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.Benefits:Paid Time OffPaid Holidays401K PlanMedicalDentalVisionFree Telehealth Urgent CareFree Telehealth Mental Health CounselingFlexible Spending Account OptionLife InsuranceDependent and Spouse Life Insurance OptionsShort Term Disability InsuranceLong Term Disability InsurancePet InsuranceAflac Insurance OptionsLegal/ID Shield OptionsEmployee Referral ProgramPaid Volunteer DayEmployee Loan DiscountsSeaComm is an Equal Opportunity/Affirmative Action Employer. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.