Fire Alarm Service Technician 2 is responsible for conducting in-depth inspections, advanced troubleshooting, and comprehensive repairs of fire alarm systems. Essential Functions and Responsibilities
- Conduct detailed inspections and thorough testing of fire alarm systems per NFPA 72, identifying and resolving complex issues.
- Utilize advanced troubleshooting techniques to diagnose and repair intricate problems in fire alarm systems, including VESDA systems and interconnected components such as elevators, HVAC shutdown, fire doors, and smoke control.
- Maintain accurate documentation of service activities, including diagnostics, repairs, and system upgrades, completing testing reports in a timely manner.
- Provide technical support to junior technicians, collaborating with team members to ensure high-quality service delivery.
- Respond promptly to service calls, emergencies, and system failures, restoring system functionality while upholding safety protocols and company policies.
- Assist in the installation, maintenance, and upgrade of various fire alarm systems, including Notifier, Siemens, Edwards, Gamewell, Honeywell, Firelite, etc.
- Perform complete site surveys for potential preventive maintenance inspections and fire alarm system changes/modifications, preparing labor estimates and material requirements.
- Stay updated on industry advancements, regulations, and best practices to ensure compliance and optimize system performance, while pursuing and maintaining industry certifications.
- This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Minimum Qualifications
- Minimum of high school degree and five years of related experience or two years technology degree and three years of related experience.
- NICET Fire Alarm Systems Level II or pass NICET II exam within 90 days of employment.
- Additional Requirements
- Ability to obtain US Clearance, minimum DoD Secret Clearance.
- Position is subject to an additional customer background check.
- This position will require up to 15% travel throughout the United States.
- Above average level of attention to detail and professional work ethic.
- Commitment to excellence and a high quality of work.
- Knowledge of NFPA 72 and OSHA Requirements
- Ability to function in a controlled, effective manner under stress.
- Strong desire to continuously increase your skill set and take on more responsibility.
- Above average communication skills with customers, other field personnel, office staff and sub-contractors
- Physical Requirements
- Lift at least 100 pounds at one time and 60 pounds for an extended period.
- Relocate a 12-foot stepladder without assistance.
- Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
- Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.
- Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
- May use a standard ladder without exceeding the weight limit while carrying tools.
- Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Apply general rules to specific problems to produce answers that make sense.
- Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
- See details at close range (within a few feet of the observer).
- Listen to and understand information and ideas presented through spoken words and sentences.
- Work overtime as directed by supervisor.
- Must be able to pass a background check.
- Must be able to pass random drug screening.
- Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement.
- Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
- Must have a reliable means of transportation to arrive on job sites which vary based on the customers' locations and schedules
- We offer an excellent benefits package including:
- A competitive salary
- Medical, dental, vision, life, and disability insurance
- Paid-time off
- Tuition reimbursement
- 401k Retirement Plan
- Military Reserve pay offset
- Paid maternity leave
- Pay range: $33.00- $39.00