Location: Raleigh,NC, USA
In the role of Fire Alarm Service Technician 3 implies a high level of expertise and proficiency in servicing fire alarm systems. This position involves leading complex service projects, complex fire alarm system programming, providing mentorship to junior technicians, and assuming a more autonomous role in inspecting, repairing, and maintaining fire alarm systems.
Essential Functions and Responsibilities
* Lead and oversee comprehensive inspections, advanced testing, and in-depth troubleshooting of fire alarm systems to ensure optimal performance.
* Independently diagnose and resolve complex technical issues in fire alarm systems, including interconnected systems and networked fire alarm/mass notification systems.
* Manage and maintain detailed records of service activities, including system analyses, recommendations for improvements, and redline drawings for as-built preparation.
* Supervise and mentor junior technicians, providing guidance, training, and support in executing service tasks and ensuring quality service delivery.
* Participate in project planning, system design, and implementation efforts to enhance fire alarm system functionality and compliance with NFPA 72 and other applicable codes.
* Conduct site surveys for fire alarm system upgrades, develop bills of materials, labor projections, and schedules, and perform pre-testing and final acceptance testing with Fire Marshal.
* Collaborate with colleagues, building owners, and managers to deliver seamless service, address system deficiencies, and optimize performance.
* Stay informed about industry trends, technology advancements, and regulatory changes to uphold compliance and industry standards.
* Perform complex programming of various types of fire alarm systems and troubleshoot issues to maintain system functionality.
* Demonstrate a commitment to safety, quality service delivery, and customer satisfaction in all service activities.
* This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Minimum Qualifications
* Minimum of high school degree and seven years of related experience or two years technology degree and five years related experience.
* NICET Fire Alarm Systems Level II or pass NICET II exam within 90 days of employment.
Additional Requirements
* Ability to obtain US Clearance, minimum DoD Secret Clearance.
* Position is subject to an additional customer background check.
* This position will require up to 15% travel throughout the United States.
* Above average level of attention to detail and professional work ethic.
* Commitment to excellence and a high quality of work.
* Knowledge of NFPA 72 and OSHA Requirements
* Ability to function in a controlled, effective manner under stress.
* Strong desire to continuously increase your skill set and take on more responsibility.
* Above average communication skills with customers, other field personnel, office staff and sub-contractors.
* Excellent decision-making skills.
* Strong leadership skills
Physical Requirements
* Lift at least 100 pounds at one time and 60 pounds for an extended period.
* Relocate a 12-foot stepladder without assistance.
* Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
* Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.
* Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
* May use a standard ladder without exceeding the weight limit while carrying tools.
* Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
* Apply general rules to specific problems to produce answers that make sense.
* Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
* See details at close range (within a few feet of the observer).
* Listen to and understand information and ideas presented through spoken words and sentences.
* Work overtime as directed by supervisor.
* Must be able to pass a background check.
* Must be able to pass random drug screening.
* Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement.
* Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
* Must have a reliable means of transportation to arrive on job sites which vary based on the customers' locations and schedules