Summary Welcome to our Maxon Shooter's Supplies & Indoor Range job posting, we are currently looking to hire more great people for our sales team right now! We have been a pillar of the firearms community around Chicago since 1953 and we consider it our mission to grow, broaden, and expand OUR community. We want to be THE place to experience the world of shooting sports, and we want your help to make it the best experience possible for every customer! Being a firearms sales associate is not just about selling guns, although that does play an important role. The main reason people come to us is to use our indoor shooting range. As a sales associate you will help customers navigate finding the right firearms and accessories that will work best for them, encourage them to further their training through Maxon offered classes, and check them into and out of the range when they come to shoot. The personal relationships you form in this community can be very rewarding, so keep on reading if this sounds like a fun and interesting career for you! Responsibilities and Duties
- Provide outstanding customer service to our customers by always greeting them in a friendly manner, and making them feel welcome.
- Assist customers in making purchasing decisions based on identifying and evaluating their individual needs, and effectively closing sales.
- Serve as Range Safety Officer (RSO) at times and ensure safety on the range by observing all users and respectfully, but immediately, stopping any actions that violate Maxon Shooter's Supplies Range Safety Rules & Procedures.
- Complete the sale of firearms legally and in compliance with ATF, state/local laws and regulations and Maxon Shooter's Supplies policies. This includes:
- properly completing required ATF forms
- performing required background checks
- certifying and screening all potential firearm transfers for legality of sale
- complying with required documentation, and waiting periods
- Assist with ensuring merchandising standards are met throughout the store which may include, but is not limited to, restocking, range cleanliness, facing of merchandise, and light housekeeping.
- Follow proper protocols for checking customers in to and out of the shooting range.
- Report to the Sales Manager, and attend quarterly meetings.
Qualifications & Skills
- HS diploma or equivalent.
- 1-2 years of customer service experience preferred.
- Excellent interpersonal and verbal communication skills:
- Personable
- Reliable
- Knowledgeable
- Great Communicator
- Understand the Value of Reputation
- Previous firearm experience/knowledge.
- Ability to understand, recall, and follow complex compliance regulations and work with highly confidential information.
- Flexibility in work schedule needed to include potential evenings and weekends.
- Must be at least 21 years of age and possess a valid Firearm Owner's Identification Card (FOID)
Physical Requirements:
- Extended periods of standing.
- Lifting and/or pushing objects up to 40 lbs. on a regular basis
- Working on a ladder at heights of up to 10 feet.
Benefits and Perks
- $17.50 hourly or more
- Paid time off after 2000 hrs worked (approximately 1 year full-time)
- A paid day off every year on your birthday
- Option to join group health insurance
- Option to purchase disability insurance
- Unlimited use of the ranges on your off time
- Substantial employee discounts on firearms and accessories
- Bonus incentives for sales challenges, class sign ups, positive reviews, up selling, and more.