JOB SUMMARYResponsible for participating in and overseeing all daily program operations in order to ensure optimal performance of the Fitness Center and programs. Provides safe, motivating, and effective individual and group exercise instruction with excellent customer service skills, strong communication skills, and the ability to motivate others in person and virtually. Provides up-to-date quality training and high energy motivation to members and participants in order to maximize participation, outcomes, and customer satisfaction. Responsible for communicating and upholding company standards.DUTIES & ESSENTIAL JOB FUNCTIONS
- Overall fitness & wellness program supervision, leadership and management
- Management skills to oversee any employees/contractors and group exercise instructors, trainers (both on site and virtual)
- Staff training & communication
- Coordinate schedules for staff and communicate schedule changes (including holidays)
- Update staff files on a regular basis with certifications and agreements
- Payroll
- Overall relationship & communications with client
- Develop and maintain ongoing relationships with residents and class participants; be the face of the fitness center by delivering excellent customer service
- Floor supervision
- Managing in-house technology platform
- Membership administration
- Financial administration and budget
- Reporting
- Group exercise classes
- Instruction
- Coordinating group exercise class schedule and instructors
- Personal training
- Member tours
- Fitness assessments
- Fitness center and equipment orientations
- Exercise prescriptions (design program plans)
- Incentive and wellness programming
- Marketing & promotions
- Maintain a clean, safe and orderly facility
- Assist and make recommendations on equipment management & maintenance
OTHER FUNCTIONS AND RESPONSIBILITIES
- Perform other duties as assigned
- Emergency protocols
QUALIFICATIONS
- Current CPR/AED certification - required
- Experience teaching group exercise classes (strength, bootcamp, HIIT, yoga, spin) - required
- Personal training certification - required
- BS in Exercise Science or related field - preferred
- Specialty group fitness class certifications - preferred