Job DescriptionJob Description
An NFC Amenity Fitness/Spa Attendant ensures an exceptional experience is provided to all clients and guests. Our Attendants are responsible for maintaining facility appearance and upholding our 5 Diamond Customer Service Standard while carrying out all the workplace expectations and policies.
Reports To: Spa/Fitness Director
Responsibilities:
- Demonstrates and promotes a strong commitment to providing the best possible experience for our clients.
- Ensures the 5 Diamond Experience by maintaining the standards set in the NFC Amenity Management Mission Statement.
- Perform facility walk through every 15 minutes to ensure all equipment is in working order and that area is in an orderly fashion.
- Completes daily shift reports and any other mandatory report.
- Responsible for thorough understanding and effective performance of NFC Management Software.
- Maintain and organizes work area.
- Responds to all requests and follow through to assure satisfactory outcome.
- Offers client assistance whenever possible.
- Complies with all safety and security policies in accordance with NFC Amenity Management.
- Involves cross training into the other areas of operation.
- Book all spa and personal training appointments in a timely manner.
- Welcome and acknowledge all guests using NFC approved terminology.
- Open and close fitness center facility at the beginning and end of operating hours.
- Maintain general cleanliness of the exercise areas, fitness equipment, spa and locker rooms
- Abides to NFC grooming standards
- Gracefully enforces rules and regulations
Minimum Job Requirements:
- Must have an outgoing personality
- Must be hospitality driven and offer any necessary assistance to clients and guests
- Must be able to follow a work schedule be being on time and dressed in the proper uniform
- Must possess the ability to multi-task
- Must be able to lift items up to 50 pounds
Knowledge, Skills & Abilities Requirements
- Basic knowledge of Microsoft Office (Word & Excel) & Internet
- Professional phone skills
- Ability to prepare routine administrative paperwork
- Ability to follow routine verbal and written instructions
- Effective communication skills and engage positively with clients
The pay rate is $17.00 per hour. We are hiring for Friday, Saturday and Sunday shifts at this time. Prior experience working in a health club or luxury residential building is a plus.
Benefits
- Weekly Pay!
- Long list of discounts and benefits available to all employees.
- Cellphone and other reimbursements for some applicable positions.
- State required healthcare benefits available to qualifying employees in applicable areas.
- Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
- Start earning generous paid time off as of your first day.
- Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
- Short-Term Disability Income offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don't contact you right away, your resume and information is still on file and can be considered for all open positions with the single application.