Position: Trainer
Reports to: General Manager (GM)/ Assistant Manager (AM)
Department: Operations
Purpose: To instill and maintain integrity and compliance of the PE@PF program at your respective club while ensuring the program consistently provides value to the member, PF brand and company's core purpose. The main responsibility of the position is providing coaching, and training to new and existing club members through a wide variety of small group training experiences so they can move closer to their respective goals and be happy engaged members.
Duties and Responsibilities: - Fully proficient in performing the role as detailed in the PF Trainer Playbook.
- Available to train Planet Fitness members during all PE@PF small group training sessions.
- Design individual exercise programs for each member based on their exercise experience, medical background, and personal goals. These programs must be designed with safety, effectiveness, and be appropriate for the specific member.
- Submit all training programs and workout logs to the GM for review on a weekly basis or as requested.
- Inspect all equipment for possible malfunction or damage and report findings to the GM or AM.
- Perform general equipment maintenance like guide rod lubrication, cable inspection, belt inspection, seat pad inspections, and equipment testing.
- Log training session attendance data into DataTrack system.
- Track and record PE@PF success metrics requested by GM/AM.
- Monitor the primary workout areas to make sure that members are using the equipment correctly and or following club rules.
- Deliver daily the trainer key contributions:
- Engage with members to drive loyalty to the PE@PF program. The trainer should be motivational, inspirational, and provide continuous encouragement.
- Support members in achieving their individual goals.
- Promote the program to members. When a session is not booked trainers are expected to walk the floor and greet members they have not met. Look for members that need help and recommend they sign up for FREE training sessions.
- Foster staff member understanding of the PE@PF program. Teach staff about the different sessions offered and encourage them to communicate this information to members. Generate excitement for the program with the employees and members to increase PE@PF usage.
- Monitor and maintain club cleanliness and atmosphere.
- Communicate with members professionally while creating a high level of customer service.
Qualifications: - Must be at least 18 years of age or older.
- Personal Training Certification that must remain active.
- Must start Trainer recertification process 1 month prior to their expiration.
- CPR/AED certification.
- HS diploma or equivalent required.
- Proven ability to lead, encourage, develop and supervise the work of others.
- Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements
- Demonstrate the ability, confidence and leadership to run a successful small group session with members.
- Great communication skills with internal and external customers.
- Must be team oriented, motivated and well organized.
- Ability to think critically and evaluate solutions to problems proactively
Benefits & Perks: - Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
- Every Team Player receives a FREE Planet Fitness Black Card Membership
- Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
- PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Other Details: - Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. This position also will frequently be picking up dumbbells, weight plates, and other exercise equipment on a daily basis.
- Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will frequently need to sit, climb, balance, stoop, kneel, crouch or crawl while coaching sessions and or during other job duties. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Position Type/Expected Hours of Work: This is a full-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 30-40 hours a week. The schedule shift hours follow the corporate approved PE@PF schedule with shifts typically between 6am to 1pm on Monday and Friday and between Noon to 7:30pm Tuesday through Thursday. This position may work outside of normal business hours to include evenings and weekends as needed during busy season. These hours are subject to change at any time dependent on business needs.
- EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
- Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.