FLEX Director Business Process - Opera
: Job Details :

Marriott FLEX Director Business Process - Opera

Location: Juneau, Alaska

Job Category: Rooms & Guest Services Operations

Schedule: Full-Time

Located Remotely? Yes

Relocation? No

Position Type: Management

This is a temporary position.

The FLEX Director, Front Office Operations & Business Process (Opera) is part of the Global Operations (GO) department responsible for implementing ideas across all brands, disciplines, and continents. This position supports the deployment and future PMS cloud strategy.

The FLEX Director will coordinate, plan, and implement all requirements for integration, deployment, and business results for the OPERA Cloud PMS and Opera v5.6 PMS Strategy. Responsibilities include:

Design, develop, and support future PMS Strategy focused on OPERA Cloud PMS integrated with all CRS options.

Manage growth initiative solutions impacting Opera v5.6 PMS or OPERA Cloud PMS.

Support efforts to transition all properties globally to the new Oracle Master Agreement for the rollout of Opera Cloud PMS.

CANDIDATE PROFILE

Education and Experience:

Required Education:

4-year bachelor's degree from an accredited university in a related field; or

8+ years of hotel experience or relevant experience using property management systems.

Required Experience:

Experience with Property Management Systems, specifically Opera PMS.

Experience with operations and technology initiatives.

Strong leadership and communication skills.

Ability to manage multiple stakeholders and problem-solve.

CORE WORK ACTIVITIES

Support design and development of the future PMS Strategy and growth initiatives.

Provide subject matter expertise in business processes and operational procedures.

Participate in managing and providing expertise for new initiatives with PMS system impacts.

MANAGEMENT COMPETENCIES

Adaptability and communication skills.

Problem-solving and decision-making capabilities.

Ability to build relationships and manage execution.

The pay range for this position is $55.76 to $74.09 per hour.

Washington Applicants Only: Employees will accrue PTO and eligible for holidays annually.

FLEX opportunities offer various benefits, including medical, dental, vision, and 401(k) plans.

Marriott International is an equal opportunity employer committed to a diverse workforce and inclusive culture.

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