Location: Melbourne,FL, USA
Title of position: Flight Training Advisor (FTA)
Location: Melbourne, FL
Overview:The employer is seeking a proactive and dedicated Flight Training Advisor to be a pivotal force in guiding flight students toward their aviation career or personal aspirations. The FTA plays a crucial role in establishing and nurturing long-term relationships with the company's flight student customers, providing strategic guidance and regular support throughout their flight training journey.
Key Responsibilities: Act as the initial point of contact and represent the welcoming face of the company's to prospective students. Efficiently manage and follow up on sales leads, maintaining effective communication with prospective students. Enroll students in company's accelerated flight training programs and the Career Aviator Program. Liaise with the operations team to relay customer feedback and develop strategies to enhance the student experience, addressing any issues or complaints. Promptly and professionally respond to all flight training inquiries. Participate in and assist with organizing airshows, seminars, and school exhibitions to promote our programs. Conduct tours and create educational materials for prospective students. Achieve and exceed sales targets as determined by the Leadership Team. Collaborate with the flight operations, marketing teams, and the Flight Operations Manager (FOM) to enforce and refine sales policies and procedures. Document and maintain records of processes pertinent to the FTA role.
Qualifications: Relevant experience and certifications in the aviation industry. A strong orientation towards customer service excellence. Embodies and promotes the company's core values. Independent and driven, with a team oriented and results focused attitude. Excellent presentation, organizational, and time management skills. Exceptional verbal and written communication capabilities. Proficiency in Microsoft Office Suite. Someone passionate about aviation and committed to playing a significant part in the success of the company's flight students
- Duties, responsibilities and activities may change at any time with or without notice.- Hire Aviation is an Equal Opportunity Employer and Recruiting Agency. It is our policy, from recruitment through employment, to provide equal opportunity at all times without regard to age, race, creed, color, national origin, gender, disability, marital status, or sexual orientation.