Location: all cities,NC, USA
Job Location Statesville ReStore - Statesville, NC Habitat for Humanity of the Charlotte Region has an immediate opening for a Floating Department Manager based out of the Statesville location. This role would help manage daily operations of the ReStore to meet sales goals and objectives. The individual would provide an exceptional level of both internal and external customer service, and be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others. This position will assist the Statesville, Mooresville and Cornelius locations. Habitat Charlotte Region is an Equal Opportunity Employer.
Working to build homes, communities and hope in Charlotte and the surrounding area, Habitat for Humanity of the Charlotte Region has partnered with more than 3,000 families since 1983. This year, we will help over 300 families through new home construction, recycling existing homes, critical home repair projects and financial literacy training. This is an exciting opportunity to be part of a leading nonprofit organization in the field of affordable housing.
Habitat for Humanity of the Charlotte Region offers competitive wages and a great affordable benefits package. Pay as little as $28 per month for health insurance! Complimentary vision, short & long-term disability and life/AD&D. Dental and FSA accounts also available. Retirement Plan with up to 3% match. PTO for full and part time positions. Up to ten paid holidays for full-time team members.
Habitat for Humanity of the Charlotte Region is a drug-free workplace. A pre-employment drug screen and clean background check is required.
**Basic Functions:** This floating position is responsible for managing day-to-day store department functions through effective management of staff and volunteers, the processing of merchandise and donations, and for providing excellent customer service.
**Essential Functions:**
* Manage daily department operations to ensure the ReStore meets sales goals and objectives
* Consistently provide an exceptional level of both internal and external customer service
* Guarantee safe and prompt handling of merchandise and donations according to processes, policies, and procedures
* Operate a cash register periodically, as needed
* Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock
* Provide supervision and a uphold safe and clean environment for employees, volunteers and customers
* Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public
* Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others
* Represent Habitat in a positive, professional manner
* Key-Carrying Supervisor responsible for independently opening and closing the store, and cash handling procedures
* Ability to read, count, and accurately complete all end-of-day documentation
* Document and conduct Corrective Action as needed
* Ensure a meaningful volunteer experience
* Adhere to schedule
* Regular and reliable job attendance
* Dependable transportation to work
* Maintain a presentable appearance, including ReStore appropriate attire
* Ability to adhere to Habitats Code of Conduct policies and other policies
* Ability to travel between stores when necessary
* Habitat of the Charlotte Region-related tasks as requested by supervisor
**Education/Skills:**
* Basic computer skills
* Basic math or POS experience
* Strong verbal and written communication skills
* Management and Customer Service experience
* Show initiative
**Physical Requirements:**
* Ability to stand for extended periods of time
* Ability to move merchandise throughout the store
* Ability to lift 50 lbs. unassisted, 70 lbs. with assistance
* Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
* Ability to obtain Forklift Certification and operate a forklift on a regular basis
* Ability to climb steps to Forklift cab
**Internal Interactions:**
* Habitat Staff
**External Interactions:**
* Customers
* Volunteers
* Donors
* Homeowners
**Estimated Time Commitment:**
* 40 hours/week
**Level of Authority:**
* Requires minimal supervision
* Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management
* Report to Store Manager