Location: all cities,TX, USA
Floor Attendant - American Airlines FlagshipLounge
** Floor Attendant - American Airlines Flagship Lounge**
**Summary**
The Flagship Floor Attendant is responsible for cleaning and maintaining the dining and/or buffet area within the lounge and serving guests food items, following all established service and guest experience standards.
**Essential Functions**
* Ensures all food and beverages are arranged to established service standards
* Sets up, stocks, cleans and maintains food and beverage offerings
* Maintains all coffee and beverage services
* Maintains standards of service and guest experience
* Serves and responds to the food and beverage needs of guests
* Uses tray for all guest service
* Maintains in-depth knowledge of products on hand
* Clears, cleans and sanitizes tables, seats, dining area and buffet area
* Maintains food temperature
* Provides comprehensive floor presence
* Occasionally assists with basic food preparation (e.g. warming up soup, operating panini press)
* Follows all established rules and sequence of service and dining etiquette standards
* Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind
**Minimum Qualifications, Knowledge, Skills, and Work Environment**
* Requires at least 4 years of closely related work experiencing, including experience servicing customers in a premium airport lounge or closely related food and beverage establishment
* Requires ability to demonstrate tact and discretion in interactions with premium clientele
* Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele
* Requires ability to work long hours, while standing.
* Possess strong sanitation habits.
* Requires ability to provide strong customer service
* Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing manner
**With a career at HMSHost, you really benefit! We offer:**
* Health, dental and vision insurance
* Generous paid time off (vacation, flex or sick)
* Holiday pay
* Meal and Transportation Benefits
* 401(k) retirement plan with company match
* Company paid life insurance
* Tuition reimbursement
* Employee assistance program
* Training and exciting career growth opportunities
* Referral program refer a friend and earn up to $500
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
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At HMSHost, we know our success is based on **earning the trust and loyalty of our people**. We commit to providing a work experience that **earns your loyalty**, provides a place where you **feel like you belong**, work you can be **proud** of, a place to **have fun, earn money**, and have the **opportunity for advancement**. We support this with competitive wages, robust benefits and recognition for a job well done.**Apply for Floor Attendant - American Airlines Flagship Lounge**
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