Flow Waterjet Technician
: Job Details :

This Jobot Job is hosted by: Mary Shimell

Are you a fit? Easy Apply now by clicking the Apply Now buttonand sending us your resume.

Salary: $67,000 - $85,000 per year

A bit about us:

Our company has been serving fabricators, manufacturers, and related businesses with the latest in fabrication and machine tool technology for over 25 years. We started in Harrisburg, PA, and now have locations throughout New England, Ohio, Florida, and North Carolina. We represent top equipment brands throughout the Mid-Atlantic region and New England.

We are seeking a Flow Waterjet Technician to be responsible for delivering high-level technical support to customers, focusing on the service and maintenance of Flow International Corporation's waterjet cutting and surface preparation systems. This role requires frequent travel to customer sites to ensure optimal performance of the equipment through troubleshooting and repairs.

Do you want to join our growing company as one of our Flow Waterjet Technicians? Apply now!

Why join us?

Quarterly Bonus

Healthcare, Dental, and Vision

401k and matching

Profit sharing

PTO

Job Details

Qualifications:

Associate's Degree in Electronics, Robotics, Mechanical Engineering, or a minimum of 2 years of college/technical school training.

Minimum of 2 years of recent service-related experience with Robotics, Motion Control Systems, CNC machine tools, or other relevant capital equipment. Strong preference for recent training or experience with microprocessor control systems.

Experience in CNC programming.

Strong mechanical, hydraulic, plumbing, pneumatic, electrical, and electronic skills.

General diagnostic and troubleshooting abilities.

Ability to analyze and solve technical problems independently.

Proficiency with Windows, Word, Excel, and other relevant software.

Valid driver's license with a good driving record.

Ability to travel internationally, including to Canada.

Preferred Qualifications:

Experience with microprocessor control systems.

Knowledge of preventative maintenance schedules.

Familiarity with Flow International's products and systems.

Additional certifications in relevant technical fields.

Prior customer service experience in a technical capacity.

Responsibilities:

Provide technical support on the operation, troubleshooting, part identification, and repair of Flow equipment at customer locations and remotely via phone, email, etc.

Complete administrative documentation promptly.

Adhere to the company's RMA policy and document customer-identified system defects.

Help maintain an up-to-date document library for Flow products, including drawings, A-sheets, manuals, specifications, and other relevant technical documents.

Assist customer service by identifying parts required by customers.

Establish and maintain positive relationships with distributors and customers, serving as a liaison between them and Flow.

Travel to customer locations on short notice, often outside normal business hours and for extended periods; overall travel may exceed 90%.

Be on-call as required by Flow International, responding promptly to after-hours and holiday customer support requests.

Perform routine maintenance on equipment and assist customers in establishing preventative maintenance schedules.

Undertake other duties as assigned.

Interested in hearing more? Easy Apply now by clicking the Apply Now button.