Food & Beverage Manager – The Langham, Boston
Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.
The Langham, Boston is one of the city's most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading a passionate & talented Food & Beverage team to drive excellence by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.
Key Responsibilities:
- Responsible for overseeing the operation of Grana Restaurant
- Prepare daily/weekly payroll and schedule
- Schedule and conduct bi-monthly departmental meetings
- Complete projects delegated from the Assistant Food and Beverage Director in timely manner
- Maintain floor presence supporting service staff and the guest experience
- Maintain POS systems and update product pricing
- Ensure maximum level of guest service while maintaining Langham and Forbes standards
- Handle guest requests/complaints
- Responsible for inventory and ordering supplies, approve all requisitions to ensure operation is held at par standards
- Maintain Langham and Massachusetts Health Department standards for sanitation of all food and beverage production areas, including equipment.
- Act as lead trainer for all Server and support staff related procedures - motivate and coach.
- Interview and train new colleagues; conduct annual performance reviews for hourly colleagues.
Qualifications:
- Bachelor's Degree in Hospitality or Food Service Management preferred
- Experience with and good understand of POS systems and F&B Menu knowledge
- Proficiency using in Microsoft Office Suite, OpenTable, and relevant computer systems
- Minimum 2 years of experience in Food & Beverage leadership in a 4-5 star hotel or independent restaurant
- Knowledge and prior experience working in hotel restaurants or room service operations preferred
- ServSafe Alcohol and/or TIPS certification preferred
- Knowledgeable of all MA state food safety requirements and ensures that others adhere to them by monitoring FIFO inventory and visually inspecting food service and consistency
- Legally authorized to work in the United States
For more information about the property and position, please visit: