DescriptionShaner and Buffalo Marriott at LECOM HARBORCENTER is seeking a Food & Beverage Supervisor who will help train and lead the restaurant staff, as well as generate reports and assist with projects as assigned by the Food & Beverage Manager and/or General Manager. The Supervisors assist where necessary to ensure optimum service to our guests, display leadership in guest hospitality, exemplify excellent customer service and create a positive atmosphere for guest relations. Our restaurant, Panorama on Seven, is open for breakfast, lunch and dinner daily to serve our hotel guests and the general public. Our staff provides mouth-watering food and drinks in a casual, scenic atmosphere. We expect our Associates to provide warm, friendly service with a genuine smile and pleasant attitude. We look for staff who are willing to learn and who seek opportunities to grow.Equal Opportunity Employer and Drug-Free WorkplaceWork shifts and hours vary; weekend and holiday hours required. Full-time positions available, up to 40 hours/week. Eligible for benefits package including 8 paid holidays, PTO, 401k and Marriott hotel discounts.Located on bus and metro routes.Requirements
- Prior customer service and hospitality experience is helpful, but not required.
- Food safety certification and alcohol awareness certification preferred but not required.
- High School graduate or G.E.D. equivalent.
- Minimum of two years experience in a similar role; Marriott experience a plus.
- Flexibility to cover all shifts a must, including weekends and holidays.
- Ability to effectively deal with guest concerns in a friendly and positive manner.
- Ability to manage multiple priorities in a fast-paced environment.
Company InformationThe award-winning Buffalo Marriott at LECOM HARBORCENTER invites you to experience the city like never before. Boasting an unparalleled downtown location within the LECOM HARBORCENTER complex, our hotel is steps away from Buffalo, New York's most popular attractions - from KeyBank Center to the nightlife and events of Canalside. Intuitively designed rooms and suites include local artwork, platform beds, spa-inspired bathrooms and terrific views. Panorama on Seven, our hotel restaurant, offers seasonal American cuisine, waterfront views and hand crafted cocktails. Additional facilities for your downtown visit include a fully-equipped fitness center; we also feature 6,000 square feet of event space, accompanied by comprehensive planning and catering services. And whether you're here for business or on vacation, you'll be thrilled with our location in the heart of the city's flourishing downtown district; there are countless things to do and see around here, and the Buffalo Marriott at LECOM HARBORCENTER places them at your doorstep.