Food & Beverage Manager
: Job Details :

Department: Food and BeverageReporting to: Director of Food and BeverageJob PurposeThe Food & Beverage Manager is responsible for maximizing profits of the F&B venues, scheduling employee shifts, training staff, assisting guests, and maintaining consistently high levels of standards of service. He or she will also be an effective leader and must be a true ambassador to the Standard brand.Duties & Responsibilities* Directly responsible for guest needs and service in all venues and related areas of the hotel* Able to multi-task in all the various areas prioritizing guests' needs* Recruits and process staff for venues where and when necessary* Initiates a complete training of said staff, including all required documentation and tests* Assures all new front-of-house employees have received training materials and are properly tested before receiving scheduled non-training shifts* Works closely as a team and communicates effectively with all other F&B managers* Responsible for appearance and upkeep in area of responsibility* Responsible for the requisition and stocking to par of all products sold/used in the area of responsibility* Responsible for the quality of food, beverage, and service presented to the customer* Ensures there is sufficient coverage of each scheduled shift that is being led* Ensures that staff schedules are inputted correctly into Kronos by appropriate deadlines* Ensures all floor staff side work is satisfactorily completed pre- and post-shift* Ensures floor staff are performing to standard during the shift, if not above and beyond* Continues to train staff on product knowledge, protocol, and any policy/procedure changes* Oversees floor staff, ensuring that they adhere to conduct requirements as per Employee Handbook/SOPs* Delegates duties to floor staff to facilitate the day-to-day operation of the restaurant/bar and be able to fulfill other duties assigned by management* Ensures line employees are in properly maintained and appropriate uniforms dictated by the position* Responsible for completing all paperwork requirements at end of the shift, including cash drops, check drops, and night auditor drops* Completes daily logs* Responsible for correcting and printing menu updates as necessary* Communicates with Property Chef on menu descriptions, proper plating, and verbiage in order to train the team* Updates time sheets and switches in Kronos as necessary and in a timely fashion* Responsible that payroll information is accurately received by Finance, including daily tip distribution logs* Responsible for ordering and keeping beverage costs in line* Conduct monthly/bi-monthly inventory in all venues including storage and mini-bar* Responsible for labor (labor costs and scheduling)* Responsible for beverage menu development* Responsible for training across all areas: Sequence of Service, Hygiene practices, DOH compliance, and other best practices* Perform other duties as per requested by GM and/or F&B DirectorQualifications & Requirements* Understanding: Ability to read, comprehend and carry out instructions according to established procedures* Comprehension: Fluent in the English language* Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks* Hygiene and Sanitation: Adherence to uniform, grooming, and personal hygiene standards and expectations per Standard of Operating Procedures* Full awareness of DOH compliance (NYC DOHMH); shall also act as walk-through liaison whilst DOH is on property* Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings* Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations* Extensive knowledge of Squirrel (POS System), Avero (Reporting Tool), SevenRooms (Reservations System), and Kronos (Payroll)* Able to maintain a high level of confidentiality* Can handle the pressure of a high-volume, high-energy venue* Strong communication (both written and oral) and management skills* Guest service orientedPhysical Requirements* Able to traverse spaces throughout the building as necessary* Able to work standing for a minimum of 10 hours a day* Periodical bending, kneeling, and stretching* Able to pull, push, carry, and lift at least 50 pounds* Must be able to seize, grasp, turn, and hold objects with handsDesirable* Previous work experience in restaurant/bar management* Multi-lingual* ServSafe / Food Handler Certificate* Basic knowledge of Birchstreet (Ordering System) and Opera (Hotel Ops Platform)Salary$70,000/-$75,000year