Overview The Proud Bird, a historic and iconic restaurant with a strong tie to the local community, makes quite a statement as a unique, upscale food hall with interactive aviation exhibits and a renovated events center. The Proud Bird was named LA's Hottest Food Hall by Food Network Specialty Restaurants Corporation holds an impressive portfolio of 17 award-winning restaurants throughout the U.S. including The Proud Bird, and we pride ourselves on creating incomparable memories by delivering an unforgettable dining experience with exceptional food, unmatched service and breathtaking views. Our mission at The Proud Bird/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5-star experience for our employees, guests, and community. We look forward to adding our next valued team member!
Job Summary: This hands-on role requires a detail-oriented professional with a strong background in event execution, exceptional guest service, banquet service, training, employee management, scheduling, SOP creation, and proficiency various software platforms. This person is also responsible for mentoring and coaching the team to consistently deliver a 5-Star experience.. He/She is responsible for being an innovator in our industry, meeting financial goals, and for continuously refining guest experience and company culture.
Competitive Benefits: - Industry leading compensation + bonus program
- Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents.
- Variety of Supplemental Benefit Plans for life's unknowns
- 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
- Employer paid life Insurance throughout the length of employment
- Monthly Reward Dollars to use at various company locations.
- Paid vacation starting at 2 weeks per year
- Paid/Floating holidays for 5 major holidays
- 24 hours paid Sick Time renewed yearly
- Education Assistance Program (EdAP) for hospitality related education growth
- Employee Assistance Program (EAP) to assist with work life balance
- Management Referral Program with a $4,000 payout for qualifying management positions
Pay: $75000 - 88000 / year
Essential Job Duties: - Oversee and manage all aspects of special event operations, ensuring seamless execution of events and maintaining exceptional service standards.
- Provide leadership and training to banquet staff, fostering a positive and efficient team environment.
- Develop and implement standard operating procedures (SOPs) to ensure consistency and excellence in service delivery.
- Create and manage employee schedules, ensuring adequate coverage for events, including nights and weekends.
- Collaborate with the events team to plan and execute various functions, including weddings, corporate events, social gatherings, and themed celebrations.
- Uphold the reputation of Castaway as a premier dining and event destination, ensuring that every guest receives a 5-star experience.
Experience: - Strong knowledge of Food & Beverage service procedures, strong background in hospitality in a full-service, upscale high-volume private event environment
- 3 years related experience as a Banquet Manager or similar role in an upscale, high-volume environment. Must have some special events experience.
Required Skills/Abilities: - Must be able to create and maintain a team-oriented atmosphere, and ensure that employees are appropriately trained and have an adequate workload.
- Excellent interpersonal, verbal, and written communication skills.
- Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
- Must be able to clearly and effectively communicate in English.
Physical Demands: •Physical demands include light work, prolonged walking and/or standing along with the occasional exertion of up to 50lbs of force.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.