FOOD & BEVERAGE SUPERVISOR
: Job Details :

**About the Club**

** Skaneateles Country Club**

3344 West Lake Street

Skaneateles, NY 13152

This club uses CMAA's General Manager/Chief Operating Officer Concept. Age of Club Number of Members Average Age of Members Club Ownership 103 640 60 Member-Owned Gross Dollar Volume Annual Dues Volume Annual Food Sales Annual Beverage Sales -- -- -- -- **Golf Facilities**

* 18 hole course

**Tennis Facilities**

* 2 outdoor Hard courts

**Swimming Facilities**

* Outdoor

Lakefront Swimming Access **Dining Facilities**

* 1 Casual Dining Room that seats 100

* 3 Ballroom that seats 274

* 1 Lounge/Bar that seats 40

* 1 Snack Bar that seats 100

**Special Club Features**

Founded in 1915, Skaneateles Country Club is nestled on the shores of beautiful Skaneateles Lake, in the heart of Central New York's renowned Finger Lakes. With its crystal clear water, striking views and wonderful small town charm, Skaneateles, has long been a favorite vacation and getaway spot for everyone from U.S. Presidents to your family. Many positive changes have taken place since the day when eight men of foresight came together to create Skaneateles Country Club. Today it is a thriving, vibrant club with a diverse membership. Its lakeside setting, beautiful facilities and friendly members and employees create a truly winning combination.

Club is open 6 days per week, 9 months per year.

**About the Job**

**Date Posted**

3/24/2021 **Job Title**

Food & Beverage Supervisor **Job Type**

Full-time **Brief Job Description**

Skaneateles Country Club is seeking a hospitality focused leader to serve as a **Food and Beverage Supervisor** for our club**.** Our ideal candidate must be personable, professional, and friendly. Someone that takes pride in building long lasting member relationships and possesses the ability to develop team members in a positive atmosphere and train them on exceptional steps of service.

The standards of appearance, hospitality, service, and cleanliness are paramount. The qualified candidate must be honest, respectful, dedicated, ethical, caring, have a positive attitude and a strong work ethic. This individual will be an integral part of the front of the house management team and will answer directly to the Assistant General Manager.

* Manage the overall operation of the main dining room and dining decks.

* Oversee floor coverage during all meal periods.

* Manage service aspects of the food and beverage operation by training, developing, and supervising all front-of-the-house staff in standards of quality and service

* Manage dining room and event operations to ensure proper room preparation, including set up of tables, chairs, linens, table settings, and glassware

* Conduct pre-shift/event meetings to confirm all service staff are in proper uniform, adhere to appearance standards, and communicate pertinent information to the staff, such as menu changes and daily reservations.

* Closely monitor members/guests dining experiences.

* Assures that service personnel are in designated restaurant area to greet and seat and initiate service of members/guests.

* Make sure that staff are prepared and staged at their designated stations during service.

* Complete daily log book with comments and follow up on member concerns.

* Seek, receive and resolve comments or complaints concerning food, beverages, and service; communicates all complaints with the Assistant General Manager and Executive Chef when necessary

* Communicate with service and kitchen staff regarding reservations and/or special events

* Protect the organization, the members and guests by training staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies

* Maintain customer satisfaction by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business

* Collaborate with the Assistant General Manager and the Executive Chef in the delivery of staff and safety meetings, as well as the resolution of issues regarding product, equipment, or personnel

* Be aware of all club events, large parties and reservations that may affect the food and beverage operation

**Candidate Qualifications**

* Must possess wine and alcohol beverage knowledge

* Fine Dining or private club experience a plus

* Strong planning and organizational skills

* Very detailed oriented

* Experience in resolving customer issues/complaints

* Solid time management, organization, and prioritization skills

* Proven ability to effectively build and foster a team environment

* Ability to make decisions, remain calm and communicate effectively in a fast-paced environment

**Date Position Available**

May 2021 **Other Benefits**

Health insurance, Dental, Vacation, Simple IRA

**To apply, contact:**

...@skaneatelescc.com