Food & Beverage Team Leader
: Job Details :

Opened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.

Set in the heart of Bankside, just steps from some of London's most famous landmarks such as Tate Modern, Borough Market and The Shard, Hilton London Bankside is home to 292 stunning guest rooms including 25 bespoke suites which offer breathtaking views of the city skyline. The hotel also includes one beautiful penthouse apartment which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline. In addition, the hotel brings a new neighbourhood eatery, OXBO Bankside to the area, alongside The Distillery, a cool and casual bar.

The hotel also features Bankside's largest and most exquisite Ballroom accommodating up to 700 guests theatre style or 500 in a banquet setting. With a private entrance, a 6-metre high ceiling, dramatic chandeliers, a balcony and sweeping marble staircase leading to the Bankside Ballroom, this is a spectacular venue for any grand celebration, fashion show, awards ceremony or corporate event.

Job Description

We are now looking for a confident and passionate FB Team Leader to join our OXBO restaurant within our award-winning team at Hilton London Bankside.Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.Being a key part of the Splendid family, all our team members need to be able to promise to:

Be the Best;

Make Responsible Decisions;

Treat Others, the Way They Would Like to Be Treated;

Continually Challenge Yourself and Each Other.

Position PurposeWe are currently looking for an individual with a true passion for service. You will engage with guests and ensure they have an exceptional time, and always look out for new ways of improving the service and atmosphere in our restaurant. This is a fantastic opportunity for a driven individual who is looking to progress their career in hospitality.

What We Offer

Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage

Employee Recognition, Rewards and Events

Recommend a Friend – £350

Season Tickets Loan

Discount Chiropodist & Back therapy in the Hotel

Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym

Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc

Opportunities to work and support our Local Communities

Role in our Family

When working as a F&B Team Leader you will be the person in charge for the guest journey during our guest's time in our OXBO restaurant. You will also:

Have full knowledge of the food and drink offering in the Bar

Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables

Ensure the team receive adequate briefings

Assist with training and stock takes and ensure we have adequate stock for the shift

Prepare the restaurant for service, and maintain a tidy and enjoyable environment at all times

Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up-selling and promoting when appropriate

Ensure team members work together and communicate to provide a continuously high standard of service to our guests

Report and follow up on any comments, VIP arrivals or guest queries as they occur

What Happens Next

Does this role suit your skillset? Apply now, this takes seconds, you'll just need to provide some contact details along with a CV. Next, we'll review your details, and if successful we'll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group. The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

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