Food Runner
: Job Details :

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Shores Resort and Spa can mean for you! The Shores Resort and Spa boasts 212 guest rooms, and 20,000 sq ft of event space.

Overview:

We are looking for a highly motivated, customer focused Food Runner to join our team! The Food Runner is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Food Runner, it is your responsibility to ensure the correct food items get delivered to guests in a timely manner, communicating with the kitchen team as necessary, and assist in maintaining the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a beautiful beachside property!

Your role:

• Deliver food orders from the kitchen to customers tables rapidly and accurately.
• Act as the contact point between the Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed.
• Remove dirty dishes and utensils.
• Answer guests questions about ingredients and menu items
• Inform restaurant staff about customers feedback or requests (e.g. when they ask for the check)