Summary: Assists the Food & Beverage team members to create a continuous flow of service for members and guests.Essential Duties and Responsibilities include the following;
- Works closely with the host staff to clean and turnover tables efficiently.
- Ensures that all glassware, silverware, china and linen are clean, polished and organized.
- Ensures that there is a sufficient supply of setups for the shift.
- Clears tables of dishes, glasses, silverware, food and other items.
- Resets tables in accordance with Club procedures.
- Fills water glasses at the time diners are seated, delivers bread and butter and refills non-alcoholic beverages.
- Completes all opening, closing and running side work.
- Leaves work area clean, organized and stocked for the next shift.
- Transports soiled linen to the laundry.
- Vacuums floors and ensures that there is no debris on the floor.
- Assists service staff to ensure members/guests have an excellent dining experience; which also includes running food items to tables.
- Communicates with members, co-workers, management and the general public in a courteous and professional manner.
- Conforms with and abides by all regulations, policies, work procedures and instructions.
- Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image of Wycliffe Golf & Country Club.
- Performs other duties as assigned by the Food & Beverage Manager and Dining Room Managers.
- QUALIFICATIONS
Knowledge, Skills and Abilities:
- Must have customer service and interpersonal skills.
- Previous experience preferred.
- Previous club experience preferred.
- Ability to verbally communicate well in English and in writing.
- Ability to understand and carry out verbal and written instructions in English.
- Ability to interact professionally and maintain effective working relationships with superiors, co-workers and members. Must be able to multi-task and work in a fast paced environment.
Education and/or Experience:High school diploma or general education degree (GED); plus 6 months related experience and/or training; or equivalent combination of education and experience.Language Skills:Ability to communicate well in English. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one to members and guests.Mathematical Skills:Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 to 40 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, or crouch.