Responsibilities:
- Greats guests, answers questions, ensures quality service, and resolves complaints for guests.
- Conducts daily audits of food service areas, utilizing Six Flags' approved audit platform and/or form(s).
- Prepares reports for regular review with the Director of In-Park Services. Reports should include weekly recaps and suggestions on improving processes.
- Corrects immediate areas of deficiencies when observed.
- Provides regular training for all associates in the field and/or classroom setting on maintaining proper food safety.
- Reports any and all maintenance concerns that could have an adverse effect on food and personal safety.
- Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs.
- Attends all necessary meetings in regards to Food & Beverage.
- Acts as a liaison with the park's Public Safety Department.
- Assists Supervision in completing accident reports when needed.
- Works hand in hand with inspectors from third party compliance auditors and Department of Health when on site.
- Manage the relationship(s) with pest control operator(s) including regular communication with regard to areas of opportunity, RFP's, and service
- Prepares reports and Action Plans to correct areas of deficiency as needed.
- ServeSafe Certified or the ability to obtain certification within 30 days of employment.
- Verifies food safety by evaluating different aspects of the environment including, but not limited to: food handler training certifications, associate hygiene, food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance, equipment and restaurant cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards.
- Provides guest service according to Six Flags' standards when serving the guest or working with associates, including initiating guest interactions, answering questions and giving directions.
- Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags' Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
- Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
- Meets Six Flags' attendance requirements as outlined in Six Flags' attendance policies.
- Adheres to Six Flags' Rules of Conduct including specific costuming and grooming standards as outlined in the Employee Handbook
- Other duties may be assigned.
- Organizational Relationship: Reports to Director of In-Park Services
Qualifications:
- Two to four years related experience in food service management, health inspections and quality assurance
- Must be at Least 18 Years of Age.
- Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products
- Prior food safety/quality assurance training experience preferred
- Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met.
- Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections.
- In-depth knowledge of sanitation and food preparation/handling practices
- Ability to handle several projects simultaneously, while paying close attention to detail and not losing sight of deadlines and objectives
- Proficient in computer ability's including Microsoft Office
- Must be able to stand, walk, bend for long periods of time.
- Ability to work nights, weekends and holiday periods to meet business needs.
- Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
- Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
- Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Six Flags Entertainment is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Six Flags also conducts background checks on all applicants 18 years of age and older.Other Functions: All other duties assigned or necessary to support the park as a whole.While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Pay Rate: $18.00/hour - $20.00/hour, based on prior experience.