FOOD SERVER
: Job Details :

Job DetailsJob LocationMarriott Houston Energy Corridor - Houston, TXDescriptionOur Food Server:Radiates a positive and accommodating attitude while interacting with customers.Becomes informed of kitchen/food shortages and relays the shortages to guests when necessary.Becomes informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.Describes all menu items; methods of preparation and prices as needed and/or requested by customers.Ensures that any special requests that the kitchen is able to deliver for the guest are indeed met.Up-sells established menu items or specials to maximize food and beverage revenues.Serves menu items to guests in a prompt and courteous manner and according to established service standards.Performs pre- and post-shift side work including stock service station; makes coffee, etc.Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.Receives direct and indirect customer feedback regarding their dining experience and relays feedback to proper managementResponds quickly to guest requests in a friendly manner. Reports serious guest requests to the appropriate supervisor. Follows up to ensure guest satisfaction.May assist Greeter/Cashier with the greeting and seating of guestsMay assist bus person with clearing table and filling glasses.Provides a professional image at all times through appearance and dress.Follows company policies and procedures.Note: Other duties as assigned by supervisor or management.