Food Service Associate
: Job Details :

OverviewFood Service Associates provide service to all Break Time food service customers, while following high standards for food preparation, cleanliness, and all company policies and procedures to ensure proper and efficient operation during scheduled shift. They are energetic individuals who believe it only takes a moment to make your day better.MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.ResponsibilitesAs a Break Time Food Service Associate, a typical day might include the following:Working with customers-consistently and courteously greet and thank each customer and provide fast and friendly customer service; handle complaints quickly and courteously; conduct accurate and efficient transactionsMerchandising and sales-promote sales through the use of suggestive sellingFood preparation - follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; consistent and timely inspection of products for correct time and temperatures, cleanliness, rotation, portioning, and pricingMaintaining a clean environment-properly sanitize and maintain equipment, dishes, and food service area; follow standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allowsCommunication-maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operationsWorking closely with management-successfully complete company training programs; help train new employees on company policies and proceduresTeamwork-work as a team to adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operationsWorking with technology - learn and utilize the store's technology; perform mathematical calculations to make change, complete shift reports, and count productOther duties as assignedJob RequirementsFriendly, customer service-oriented person with an enthusiastic personality who enjoys a fast-paced work environmentFlexible availability to work weekends and holidaysReliable transportation to workWillingness to attend adequate food safety training and obtain a Food Handler's Card or equivalent certificationsPhysical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degreesPhysical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds, and to remain in a stationary position (standing and/or driving) for up to nine hours per shiftAbility to perform mathematical calculations in order to make change, complete shift reports, and account for numbers of products during vendor check inAbility to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machineryWillingness to occasionally ascend and descend ladders to handle inventory or productsAbility to perform these duties and others as assigned, with accuracy, and minimal supervisionAll items shown above are requirements for the position. In addition, Break Time employees must be 18 years of age with legal authorization to work in the United States. All Break Time employees are expected to adhere to policies, procedures, and expectations by following company checklists, following posted work schedule and proper time recording procedures, and assisting in training others. Break Time employees must meet all company requirements, including successful pre-employment drug screening and criminal background checks, ability to exchange accurate information with Break Time customers in English, and ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.ABOUT MFA PETROLEUM COMPANYMFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.BENEFITSOur benefits are designed to invest in you! We offer a comprehensive benefits structure for variable-hour positions including competitive wages; paid time off and paid company holidays; and the opportunity to share in company success through profit sharing and/or performance incentives. Employees have access to healthcare benefits once eligibility criteria are met.OUR CULTUREThe core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.Put Customers FirstRespect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.Be TenaciousGive Your Best - Always give your best effort and seek to improve every day.Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for It can't be done. Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.Lead by ExampleDo the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.GROWTH & DEVELOPMENTWe believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.#J-18808-Ljbffr