Food Service Clerk
: Job Details :

DescriptionPosition Title: QSR Clerk - Level IReports to: QSR ManagerPositions Supervised: NoneBROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer serviceSPECIFIC RESPONSIBILITIES:* Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change* Prepares food neatly, accurately and in a timely manner* Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner* Checks products in prep area and restocks items to ensure sufficient supply throughout the shift* Understands and adheres to all quality standards, formulas or portion controls.* Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information.* General housekeeping and cleaning* Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s).* Performs light paperwork duties as assigned CONTACT WITH OTHERS - Internal:* Will have contact with other QSR clerks and QSR Managers on a daily basis CONTACT WITH OTHERS - External* CUSTOMERS* VendorsRequirementsPrerequisites* Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English* Experience: Ability to understand and implement written and verbal instruction* Ability to interact with customers on a friendly basis and work in a fast-paced environment* Availability: Must be able to work a varied schedule and on weekends and holidays* Physical:* Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register* Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday* Must have ability to lift 10lbs frequently and up to 50lbs occasionally* Position requires the ability to handle continuous exposure to food and cleaning chemicals* Position requires the ability to handle exposure to extreme temperatures Associated topics: clean, cleaner, cookware, dishwasher, dishwasher steward, duties, kitchen utility, limpieza de cocina, service assistant, stock